Marketing Operations Specialist

We’re Looking For A(n): Marketing Operations Specialist

Location: Remote (Woodland Hills, CA)

What You’ll Be Doing: The Marketing Operations Specialist plays a pivotal role in the marketing department, taking on essential responsibilities related to operational functions. This includes managing, creating, and organizing records within Salesforce CRM and other systems crucial to marketing operations. Additionally, the individual contributes to A/B testing, data collection, and generating insightful custom reports. The role actively supports business processes and ensures adherence to service level agreements (SLAs) to facilitate the smooth execution of streamlined projects through our internal ticketing system. By efficiently handling these critical duties, the Marketing Operations Specialist contributes to the overall efficiency and effectiveness of marketing initiatives.

• Creates & manages funnel records for landing pages, order forms, products, coupons, and more within SalesForce CRM.
• Work with marketing leads on various projects in order to create & manage JIRA tickets for copy, design, and web development, contributing to their successful execution and achieving project objectives in a timely manner.
• Implements new product skus & product variants from sku creation, pricing review, to order form record creation, and quality assurance.
• Conduct A/B tests on various platforms to evaluate marketing strategies, compile and analyze the results, and recommend actionable insights and solutions for improved campaign performance.
• Stay on top of relevant back-end spreadsheets, databases, and inventories, ensuring data accuracy and accessibility for informed marketing decisions.
• Collaborate with cross-functional teams to collect assets and information relevant to marketing initiatives, fostering effective communication and alignment.

Qualifications (Note: We strongly encourage you to apply even if you don’t tick ALL of these boxes.):

• Drives strong professional relationships and excels in follow-up communication to meet deadlines without issues.
• Capable of working rapidly under pressure, individually and in team settings, and takes extreme ownership in project outcomes.
• Shows exceptional organizational abilities, maintaining meticulous attention to detail to ensure accuracy and efficiency in all tasks.
• Demonstrates the ability to think critically and strategically, considering long-term goals and anticipating future trends to drive business success.
• Possesses a creative mindset and is adept at generating innovative ideas and solutions to marketing challenges.
• Thrives in a fast-paced, results-oriented environment, delivering high-quality work efficiently to meet deadlines and achieve objectives.
• Independently manages multiple complex projects simultaneously, effectively prioritizing and executing each one with proficiency.
• Displays a strong willingness to learn, actively supporting and contributing to the company's growth and success.
• Exhibits strong problem-solving abilities, analyzing issues from various angles and implementing effective solutions.
• Demonstrates adaptability and flexibility in response to changing priorities and business needs

Preferred Education: BA in Marketing, Accounting, Business

Required Experience: 

• 2-4 years experience working day-to-day with Salesforce CRM or other CRM platforms
• 2-4 years experience working day-to-day with project management & ticketing softwares

Preferred Experience: 

• Experience in online direct-to-consumer marketing
• Basic HTML/CCS proficiency 
• Marketing
• SEO
• Accounting

Golden Perks & Benefits: 

• Comprehensive healthcare coverage – We cover 100% of premiums for medical, dental, and vision plans for employee-only plans.
• Through our charity sponsorships, you can make a positive impact on communities worldwide. We’ve donated over $9 million to date. 
• We match up to 3.5% of your 401k contributions, ensuring your retirement savings grow alongside your career. 
• 6 paid sick and mental health days, an Employee Assistance Program, free weekly yoga and meditation classes, and additional mental health benefits, because we take a holistic approach to your well-being.
• Invest in your future with our Employee Stock Ownership Plan, where company contributions fund your retirement plan with company stock. Learn more.
• Professional development opportunities with mentorship, continuous learning programs, and performance-based pay increases, empowering you to progress and excel in your career. 
• Tuition reimbursement program, which reimburses eligible tuition expenses up to specified amounts, empowering you to invest in your ongoing growth and development. 
• Work towards our collective goals and earn up to 2 extra weeks of pay each month, based on the achievement of KPIs. 
• Celebrate your accomplishments with our Win of the Week, Spot Bonus, Work Anniversary, and Shout-Outs programs, where your hard work is not only valued but also acknowledged and rewarded. 
• Reimbursements for a portion of personal cell phone and internet usage for eligible employees. 
• For those coming into our Woodland Hills, CA office, you’ll find a fully stocked kitchen and a free on-site gym. 
• Virtual and in-person company events, like our annual holiday party, happy hours, and virtual cooking nights, designed to cultivate connections and enhance work-life balance.

To read more about our Perks & Benefits, click here.

The base salary range is $63,300-$84,400, plus annual & monthly KPI bonus potential.

The posted salary range in this job posting reflects data based on California's cost of labor analysis. This salary range is subject to change per state; please click here to find the pay differential in your state of residence if the role is remote. 

Salary is based on a wide range of factors that include relevant experience, knowledge, skills, other job-related qualifications, and geographical location.