Manager, Vault Quality Configuration Specialist

Job Description

Required Skills:

Accountability, Asset Management, Benefits Management, Configuration Control, Configuration Management (CM), Documentations, Management System Development, Product Management, Quality Assurance (QA) Standards, Requirements Management, Stakeholder Relationship Management, Strategic Planning, System Designs, Vault Management

Preferred Skills:

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Current Contingent Workers apply HERE

Secondary Language(s) Job Description:

R2
The Opportunity
MSD is an innovative, global healthcare leader committed to improving health and well-being in 140 countries around the world. Our product categories include heart and respiratory health, diabetes, infectious diseases and women's health. We continue to focus our research on conditions that affect millions of people around the world - diseases like Alzheimer's, Diabetes and Cancer - while further expanding our strengths in areas such as vaccines and biologics. We aspire to be the best healthcare company in the world and provide leading innovations and solutions for tomorrow.

Note: MSD is known as Merck in the United States and Canada.
We are seeking energetic, forward-thinking and experienced Senior Manager to be an integral member of our Business Process Management (BPM) software engineering team. As part of the team, the ideal candidate combines current, hands‑on software development experience and full system life‑cycle knowledge with deep expertise in Microsoft Power Platform technologies—specifically PowerApps and Power Automate—and preferably Power BI. This role is expected to manage a small team of contract developers, drive end‑to‑end delivery of BPM applications and integration solutions for global, regional and local market audience, and ensure projects are delivered on time, within scope, and with high quality.
In our location in the Hyderabad IT HUB, India, you will be offered to interact and cooperate with technology professionals and key business stakeholders globally, providing incredible opportunities to learn from others, to challenge yourself, and to enjoy a reward that technology careers bring.

Role Overview:
Specialist, Veeva Quality Platform Configuration will have experience in Veeva technology, architecture, specifically Vault Quality (Veeva QMS and QualityDocs) configuration and will be responsible for the assessment and design of new functionalities, enhancements and will play critical role in executing system configurations within Vault Quality. This role is essential part of Quality Platform team to ensure delivery of product enhancements according to the Product and Platform Roadmap.
Proprietary.

Key Responsibilities:

• Solutioning and design of new functionalities and enhancements
• Executing system configurations
• Provide expertise in Veeva Quality suite as a certified Vault platform administrator and QMS system administrator and configuration specialist.
• Drive technical impact assessment activities, reviewing proposed changes and ensuring impact understood across VQMS and QualityDocs.
• Troubleshoot and maintain standard Vault to Vault connections between Veeva Quality to RIM and Veeva ClinOps to Quality
• Leverage the Veeva Vault SDK to develop custom Vault extensions, event handlers, workflows, and advanced business logic to meet complex business requirements. Collaborate with developers to design, build, test, and deploy SDK-based solutions into Vault environments.
• Maintain and troubleshoot custom SDK components (event handlers, lifecycle hooks, triggers) and coordinate fixes, versioning, and redeployment as part of release cycles.
• Participate in system qualification activities (IQ/OQ, system and regression testing) including documentation
• Deliver product enhancements through agreed backlog process to ensure Veeva Vault Quality evolves to meet business needs
• Ensure Quality Vault remains compliant as a Validated Solution through verification testing, documentation, and validation efforts
• Collaborate across teams and work closely with Veeva Platform application owners, Product owners, IT Architects, and Product Line teams
• Collaborate with Veeva Enterprise Managed Services on product features
• Manage and maintain meta data in Quality Vault (picklists, organizational data, etc)

Required Skills and Qualifications

• Minimum Level of Education Required - Bachelor’s Degree in Computer Science, Engineering, MIS, and Science OR in a related field. The job requires a solid academic background on how Information Technology supports the delivery of business objectives
• Veeva Certifications (Veeva Vault/Vault Quality Suite/ QMS). The role holder has completed the Certified Vault Training and is up to date.

• Minimum Level of Job-Related Experience Required - 3+ year of Veeva Vault Quality experience and particularly desirable is QMS experience. Veeva Quality Docs and QMS is a Validated SAAS application, and therefore documented certification and experience of working in a GxP environment is required.

Preferred Qualifications

• Experience in information technology and relevant business areas
• Understanding of Quality Management System Capabilities (Audit/Inspection management, CAPA management, Deviations management, Complaint management)
• Hands-on experience with the Veeva Vault SDK (Java-based Vault SDK) including developing, testing, and debugging custom event handlers, workflow scripts, and plugins. Familiarity with Vault SDK packaging, deployment processes, and Vault API usage.
• As knowledge of Veeva Quality Suite grows, more advanced configuration and integration work is expected. This knowledge will be used on a daily basis as part of configuration work, handling changes requests and will ultimately support business processes across Manufacturing and R&D.
• Strong Java development experience and experience developing/maintaining Vault SDK-based integrations and customizations, including use of Vault APIs, Vault SDK unit testing approaches, and performance considerations.
• Experience in solution delivery with GMP systems
• Experience with architecture, integration, interfaces, portals, and/or analytics
• Understanding of Systems Development Life Cycle (SDLC), and current Good Manufacturing Practice (cGMP) processes
• Experience in an Agile environment and utilizing JIRA for issue tracking

Who we are:
We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.
What we look for:
Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Regular

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Hybrid

Shift:

Valid Driving License:

Hazardous Material(s):

Job Posting End Date:

11/24/2025

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