Terminix

Manager, SHE Market Support

Charlotte, NC Full time

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!

For more information about our benefits, see below!

We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."

What does our Manager, SHE (Market) do?

This role will act as a change agent and catalyst to drive continuous improvement and sustainability in pursuit of a Safety First Always culture by working at multiple operational levels, including market leadership, regional and branch management, field operations teams, and all Rentokil-Terminix lines of business.

Responsibilities and essential job functions include but are not limited to the following:

  • Establish a performance-based, integrated business partnership with field operations 
  • Contract with leadership around on-going support needs and establish a defined business rhythm to ensure effective communication and feedback 
  • Provide strategic, technical support to Market leadership as needed to accomplish annual SHE goals and objectives 
  • Assist in implementation of the enterprise-wide SHE Loss Improvement Plan (LIP) 
  • Assist in development and delivery of SHE training as needed.  Training delivery can be hands-on in the field, branch classroom style,  or large groups such as Market/Region/Branch meetings.
  • Provide timely response to emergency events to support field leaders and act as the lead liaison for government agencies, 
  • Provide leadership,  be the subject matter expertise, and provide operational support for major incidents and regulatory inspections.  
  • Attend key Market and Regional Leadership meetings and provide updated SHE metrics and relevant SHE information 
  • Coach operations teams in conducting root cause investigations of incidents/injuries/near miss events 
  • Provide timely communications for incidents/injuries/near miss events 
  • Appropriately influence company strategy as related to SHE compliance and program implementation at the Market, Region and Branch level 
  • Monitor market-level SHE trends and performance and contribute to the development of actions for loss improvement 
  • Support compliance inspections of facilities and job sites with priority focus on locations with elevated losses 
  • Identify any deficiencies and develop appropriate corrective actions to assure protection of the health and safety of teammates, customers, and the environment
  • Support and conduct management observations of field operations and provide feedback to leadership to reinforce safe behavior and coach at-risk behavior 
  • Provide timely resolution of all internal and external customer safety questions and concerns 
  • Ensure compliance with company and federal/state SHE standards through branch visits, field audits and continuing education. 
  • Proactively support branch safety meetings and safety advocates when possible and coordinate collaborative resolution of issues and concerns

What do you need?  

  • Bachelor’s degree in occupational health and safety, environmental engineering, organizational psychology, organizational development or related field. 
  • Professional certification preferred (CSP, SHMM, CIH, PE, etc) 
  • Proficient in Microsoft Office software applications, especially PowerPoint, Word and Excel
  • 5+ years’ experience as a SHE professional 
  • Knowledge of SHE-related regulatory and reporting requirements, including OSHA, EPA, DOT, FIFRA, workers’ compensation, and other relevant regulations 
  • Experience managing SHE requirements in a distributed service environment across various geographies highly desirable 
  • Exceptional leadership,communication and organizational skills. 
  • Ability to demonstrate a thorough understanding of the principles of SHE management and the development and implementation of effective SHE management systems. 
  • Ability to demonstrate commercial awareness and a thorough understanding of the commercial benefits of effective SHE management. 
  • Ability to prioritize and manage several projects concurrently 
  • Ability to collaborate with operations, SHE teammates and contribute to the annual operating plan 
  • Ability to build and maintain strategic performance-based partnerships within operations
  • Self-starter with ability to analyze problems while demonstrating ability to work collaboratively within a team to develop solutions 
  • Excellent interpersonal and collaboration skills dealing with all levels of employees, customers, and management 
  • Strive towards making a positive impact on society and the environment across the global spectrum establishing Rentokil-Terminix as a leader in this space.
  • Successfully meet pre-employment background screen
  • Must possess a valid driver’s license and pass motor vehicle record search

While starting pay falls within the given range, it can vary based on factors like geographic location, skills, education, and experience. Total earnings may also be affected by overtime, incentives, commissions, performance, and route assignment (where applicable).

Pay Range

Yearly: $102,000.00 - $132,600.00

Why Choose Us?

A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.

Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.


Click here to read more about our Total Rewards Program which includes: 

Professional and Personal Growth

  • Multiple avenues to grow your career 

  • Training and development programs available

  • Tuition Reimbursement benefits (for FT Colleagues)


Health and Wellness

  • Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1

  • Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more


Savings and Retirement

  • 401(k) retirement plan with company-matching contributions 

Work-Life Balance

  • Vacation days & sick days

  • Company-paid holidays & floating holidays

  • A company mindset that prioritizes health, safety, and flexibility


We are looking for individuals who want to make a difference where our customers live and work.  Is that you?
 

This company is a Drug Free workplace.

Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.

California residents click here to review your privacy rights.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. These systems utilize text messages to communicate with you throughout the application, interview, and pre-hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply.

The following applies where applicable by law: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Employees in this position perform work within customer's residences, property, and places of business often unsupervised and with access to vulnerable populations. They may have access to company and customer's records including personal identifiable information, financial records, make financial quotes and commitments on behalf of the company, use, handle, and have access to regulated chemicals that could cause harm to humans or the environment if used inappropriately. They work closely with other colleagues, vendors and/or customers and must be able to resolve conflicts and disputes in a non-violent and non-disruptive manner. They may drive a company vehicle as a primary duty and must safely operate a vehicle on the public streets, and receive company equipment to perform work.