[What the role is]
The HR Business Partner (HRBP) acts as a strategic partner to business leaders, driving people strategies that enhance organizational performance, culture, and engagement. This role combines strategic insight with hands-on execution across the employee lifecycle, including onboarding, offboarding, and case management. The role also requires close partnership with HR Centres of Excellence (CoEs) to deliver a seamless and high impact employee experience.[What you will be working on]
1. Strategic People Partnership
Partner with business leaders to understand organizational goals and translate them into effective people strategies.
Utilise data such as employee engagement surveys, workforce analytics, and other data sources to identify trends, diagnose cultural and capability gaps, and recommend actionable solutions.
Support leadership teams in driving employee engagement and talent development initiatives.
Advise managers on workforce planning and capability-building to ensure business readiness.
Act as a trusted advisor, supporting leaders on effective people management, team dynamics and change leadership.
Work closely with HR leadership and HR Centres of Excellence (CoEs) to provide business insights and feedback to CoEs to refine programs, policies, and tools.
2. Employee Lifecycle Management
Oversee the end-to-end onboarding experience, ensuring new employees are effectively integrated into the organization and equipped for success.
Partner with hiring managers and HR operations to deliver a seamless and consistent onboarding process.
Manage offboarding activities, ensuring smooth exits that maintain positive employee experience and uphold compliance.
Continuously review and enhance onboarding and offboarding processes to improve employee experience and organizational effectiveness.
Corroborate attrition data with exit interviews and share insights on retention improvements.
3. Case Management and Employee Relations
Manage and resolve employee relations cases, including grievances, disciplinary matters, and performance issues, in alignment with organisation/public service policies.
Conduct investigations where required, ensuring fairness, confidentiality, and compliance.
Provide guidance and counsel to managers on employee relations matters to promote consistent and effective handling of people issues.
Collaborate with legal, compliance, and HR operations to ensure best practices and mitigate risks.
[What we are looking for]
Education in Human Resource, Business or related field
6+ years of progressive HR experience, with at least 2 years in a business partnering or advisory capacity.
Strong knowledge of employment act, public service policies, HR practices, and employee engagement frameworks.
Proven ability to analyze data and translate insights into practical recommendations.
Excellent interpersonal, communication, and stakeholder management skills.
Ability to operate both strategically and hands-on in a fast-paced, dynamic environment.