SolutionHealth

Manager, Revenue Cycle Apps Service Reliability - IT Services - Full Time REMOTE

Remote - NH Full time

Come work at the best place to give and receive care!

​Job Description: 

Please know that we do require each candidate to participate in completing the Epic Sphinx test as part of our consideration process.

Who We Are:

SolutionHealth is an integrated health system uniquely focused on providing access to high-value, primary, and specialty care that meets the growing needs of the communities we serve. Our IT department is diverse, strategic, and innovative focusing on patients, community, clinicians, outcome, safety, and quality. It's an exciting time at SolutionHealth as we continue to advance our technology platforms.

About the Job:

Responsible for the day-to-day leadership and management of the assigned team. Takes actions to protect the confidentiality, integrity, and availability of data. General schedule Monday-Friday, Eastern time business hours with some flexibility. This position requires an appropriate virtual home office environment, working remotely. The role routinely uses standard office equipment such as computers and mobile devices. Travel is occasionally required to support business requirements for Go-Live installations or training which may require travel by air, vehicle, or train. This position requires a current certification in Resolute HB or Resolute PB, a more suitable candidate will have both and possibly even additional Epic certs.

What You’ll Do:

  • Creates a positive and motivating environment, centered in feedback & development, that values, encourages & supports engagement of a diverse staff
  • Delegates work in a way that is empowering & engaging, assuming responsibility for the outcomes of self & others. Clearly assigns responsibility for tasks and decisions, sets clear objectives and measures, provides immediate feedback while monitoring results
  • Possesses clinical / business /technical knowledge and skills to enable moving beyond traditional ways of doing things to push past the status quo
  • Possesses expert operational and systems to act as in an advisory capacity to identify, design, and implement technological solutions to business needs
  • Fosters a culture of collaborative and transparent communication with staff, internal information technology teams, and management, along with external business partners, stakeholders, and vendors
  • Provides leadership in difficult situations/conflicts and reads situations quickly to find common ground/achieve cooperation

Who You Are:

Education:

  • Bachelor’s degree or equivalent in Computer Science or related field or a bachelor’s degree in a healthcare-related field. Master’s degree in cyber security preferred.

Licensure/Certification:

  • Certification in Resolute HB or Resolute PB, Required
     

Experience: Minimum of 5 years of IT/Clinical/Operational experience in the healthcare industry, as well as management experience is required. Management experience, specifically as an Application Manager, Application Lead, Project Manager or equivalent role is preferred. Relevant software experience is also preferred, specifically with healthcare applications used by the organization. Healthcare Clinical/Business Leaders with significant knowledge of IT applications and demonstrated associated skills may be considered.

Why You’ll Love Us:

  • Health, dental, prescription, and vision coverage for full-time & part-time employees
  • Short-term disability, long-term disability, and life insurance coverage
  • Competitive pay
  • Tuition Reimbursement
  • 403(b) Retirement Savings Plan

And more!

Work Shift: 

General schedule Monday-Friday, Eastern time business hours. Occasional requirements to cover special events/staff requirements during hours outside those generally worked maybe necessary. Participation in a leadership on-call schedule rotation is required.

SolutionHealth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.