Manager Quality & Outcomes

At Children’s Wisconsin, we believe kids deserve the best.

Children’s Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country.

We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today.

Please follow this link for a closer look at what it’s like to work at Children’s Wisconsin: https://www.instagram.com/lifeatcw/

Manages the responsibilities associated with the quality and outcomes performance for programs associated assigned area. In collaboration with the medical directors, program directors researchers, administrative leaders and other key stakeholders, sets the vision and establishes goals. They will provide leadership and coordination of the quality program across the continuum of care (service line or patient care units) This leader will partner to identify improvement initiatives, establish success metrics, monitors trends, outcomes and performance for the programs with in the service line. Supervises the staff and manages the contacts associated with the databases and consortiums the team participates in. They may be asked to represent and promote the service line at external organizations and consortiums where quality and outcomes are discussed.

• Bachelor's degree in public health, health administration, business administration, clinical discipline or related field.
• Completion of a Master's degree in public health, health administration, business administration, clinical discipline or related field is preferred.
• Three or more years of experience in healthcare improvement experience at the leadership level with direct reports.
• A high level of analytical ability to organize, develop, and manage multidisciplinary healthcare processes.
• Requires excellent interpersonal and communication skills to interact effectively with patients, families, physicians, clinic/hospital staff and community.
• Demonstrated knowledge of perinatal and neonatal patient population.
• Experience or training in improvement methodologies such as the Improvement Model, Six Sigma or Lean is preferred. Strong interpersonal and facilitation skills.
• Analytical skills to develop goals, facilitate the advancement of quality improvement concepts, to identify problems and solutions and present to committees/teams and individuals and to evaluate effectiveness of same and to interpret, comprehend, and summarize statistical and healthcare data.

Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.

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