Manager, Program Management- Operations

Embark on an enriching journey with PROCEPT BioRobotics, where our vision, mission, and values guide everything we do as a company. At PROCEPT, we put the patient first in everything we do and are committed to revolutionizing treatment for benign prostatic hyperplasia (BPH, otherwise known as prostate gland enlargement) through innovation in surgical robotics. As our company succeeds and grows, we improve the quality of life of patients, provide more effective treatment options for surgeons, uphold the trust of our shareholders. That starts with a commitment to our People with a focus on creating an evolving landscape for your career, brimming with transformative opportunities that provide continuous career growth opportunities.

The Manager, Program Management, Operations is responsible for managing complex projects or portfolios with multiple sub projects at PROCEPT as well as leading and developing project managers in the Operations PMO team.   The scope of the projects includes sustaining, new product introduction as well as new process introduction. As a leader in the organization, the candidate must possess the ability to collect organizational metrics, translate insights from the data and then recommend organizational projects and improvements. The framework shall include processes and tools for project intake, prioritization, resource allocation, status reporting, escalation, resource conflict resolution and stakeholder engagement.

·         Lead, train, coach, and mentor project managers within Operations on best practices for project management.

·         Lead major cross-functional projects and portfolios that include projects in manufacturing, production, service & warranty, quality, supply chain,  and product development. 

·         Collaborate with project managers and leaders across PROCEPT to leverage tools and processes to drive improvements and will be accountable for results which may impact the entire operations team.

·         Maintain a full portfolio view of all major projects that impact Operations personnel including resource allocation, relative priority, and status.

·         Manage project budgets, track expenses, and ensure resources are used efficiently.

·         Be accountable  for the success of project status updates with focus on critical path items, new and updated risks, and mitigation plans.

·         Provide stakeholders with visibility and updates on key initiatives.

·         With minimal guidance, be able to compliantly create unique processes and/or update processes/systems to improve efficiencies throughout the organization.

·         Develop and share Smartsheet or similar reports with the goal to increasing transparency and improving efficiency.

·         The employee may occasionally need to travel 25% domestically and internationally for business.

·         Maintains trained status for, and complies with, all relevant aspects of the PROCEPT BioRobotics Quality Management System to ensure regulatory compliance.

·         Understands and adheres to the PROCEPT BioRobotics Quality & EHS Policies.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

·         BS or MS degree, preferably in Engineering

·         8+ years of medical device manufacturing operations experience or equivalent

·         5+ years of project management experience including managing direct reports

·         Experience working in a structured design process such as ISO 13485 or FDA QSR, knowledge of regulatory approval processes and requirements

·         Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, supplier agreements, or governmental regulations

·         Ability to work as part of a multi-disciplinary team in a small, fast-paced company.

·         Ability to balance firsthand detailed tasks and project management/planning phases and functions.

·         Strong written and oral communication skills are required to convey advanced information and persuade several diverse stakeholders/audiences.

·         Ability to use conceptual thinking to understand advanced issues and implications

·         Strong people skills and the ability to manage and influence internal and external stakeholders.