Job Description:
The R&D Manager, Product Management leads a team of Product Analysts and Product Owners to drive operational excellence, execution discipline, and data-driven decision-making across the Product Management organization. This role builds and scales the systems, tools, and processes that enable predictable, high-quality product delivery aligned to business strategy. This leader will partner across the Healthcare IT business to create visibility, streamline execution, improve roadmap transparency, and accelerate time to value.
Technical / Managerial Responsibilities
Execute a robust talent offense by attracting, developing, retaining, and engaging top talent while driving personal/professional growth of individuals/team and delivering high quality results with passion, energy and drive.
Lead and mentor others in driving positive outcomes to technical, business, and personnel problems.
Make independent decisions for project, program, or portfolio level issues.
Leverage strong listening skills and written / verbal communication to influence and convey complex business, regulatory compliance, and/or technical ideas to customers, employees, peers, external partners, and senior leaders.
Lead a culture of diversity, inclusion, and belonging at a team level in hiring and staff development.
Lead high complexity projects and initiatives within the business unit, with responsibility for planning, budgeting, meeting project goals and adequately staffing with talent.
Lead and mentor others in complex cooperative efforts across cross-functional teams and business units, influencing multiple technical areas of expertise and building key relationships, to drive innovation and ensure achievement of business goals.
Distill department Objectives, Goals, Strategy and Mission into performance objectives for direct reports.
Business Responsibilities:
Drive financial accountability across direct team and roll-up (if applicable) at a project level. Responsible for budget creation and contributing to higher-level R&D budget at business unit level, projections, and tracking activities.
Partner with senior leaders to strategize and execute customer facing activities like Voice of Customer and customer centric design across the business.
Partner with customers and internal / external key opinion leaders (KOLs) to develop technical strategies that meet clinical / business needs.
Collaborate on financial / business modeling and contribute to strategy and execution for one or more product segments / business function.
Product Execution & Operational Excellence
Partner with Portfolio Marketing to align roadmaps to customer problems and strategic priorities.
Collaborate with R&D leadership to remove delivery blockers and ensure cross-team alignment.
Serve as a key voice in Quarterly Business Reviews, roadmap reviews, and customer escalations.
Build a culture of ownership, data-driven decision making, and customer empathy within the team.
Establish operational standards for backlog readiness, roadmap traceability, Aha/Jira hygiene, and release reporting.
Drive consistency and quality in product planning processes—planning inputs, capacity/velocity reporting, dependency tracking.
Ensure effective coordination between Product Owners and Program Management to support commercialization milestones.
Own the product technology stack (Aha!, Jira, Confluence, analytics dashboards), ensuring adoption and scalability.
Technical Skills:
In-depth understanding of, experience in, and ability to mentor in one or more technical / functional disciplines.
Leadership Experience:
Talented performance coach who is skilled at providing actionable feedback to team members, setting clear performance objectives and managing team member performance.
General knowledge of the healthcare market and competitors.
Experience executing a talent and performance management strategy.
Demonstrated ability to communicate complex plans and technical information to team members within a division.
Proven ability to deliver programs or other business goals on time, on quality and within budget.
Experience leading product delivery operations within Agile software development.
Strong understanding of backlog management best practices and release planning.
Experience working in SaaS, AI/ML, or platform-based product environments preferred.
EDUCATION REQUIREMENTS
Bachelor of Science degree or higher in Engineering or applicable technical field.
8+ years applicable experience, with 2+ years direct people management experience preferred