Manager, Process Improvement

Position Summary...

What you'll do...

Role summary:
The Manager, Process Improvement leads initiatives to enhance key business functions by analyzing performance data, identifying gaps, and developing sustainable solutions. This role partners with cross-functional teams to align strategies, simplify processes, and drive transformational change. The manager oversees global projects, ensuring compliance with company policies while fostering continuous improvement and accountability. By mentoring associates and collaborating with stakeholders, this position supports long-term operational excellence and business goals, promoting a culture of integrity, adaptability, and measurable results across the organization.
  About the team:
The Electrical and Lighting Parts Team focuses on optimizing supplier performance, managing bid events, and overseeing catalog and warehouse inventory. The team collaborates across functions to deliver data-driven, solution-oriented recommendations that enhance operational efficiency and reduce downtime. Leadership provides clear direction to senior analysts while fostering continuous process improvements and effective change management. By leveraging project management and stakeholder engagement, the team drives sustainable business outcomes and supports long-term strategic goals within the organization.
What you'll do:

• Develop and implement process improvement initiatives to drive business objectives and enhance operational efficiency.
• Analyze data to assess current performance, identify gaps, and recommend sustainable solutions.
• Collaborate with cross-functional teams to align on improvement strategies and communicate changes to stakeholders.
• Lead change management projects, ensuring readiness, managing expectations, and supporting adoption of new processes.
• Monitor program performance against metrics, addressing post-implementation issues and refining solutions.
• Provide guidance on policies and procedures to ensure compliance and effective controls.
• Mentor associates, fostering development and accountability within the team.
• Manages initiatives and processes for MRO parts supply chain management to ensure effective and timely maintenance of assets that Facility Services supports including ensuring parts supplier compliance with new or existing systems, supplier contracts, and service level agreements; implement strategies for warehouse and van inventory stocking; utilizing the right technology and processes to optimize Walmart preferred suppliers, at Walmart negotiated pricing, consuming Walmart specified items; execute technology and support enhancements to increase technician repair time efficiency and asset uptime; facilitate supplier sourcing events with Walmart Global Procurement partners  
• Supports cross-functional teams engaged in Facility Services Initiatives and special projects by utilizing parts and materials usage data to inform asset condition, total cost of ownership, forecast spend and frequency of use, predict parts needed for specific scopes of work; OEM conversion and SKU consolidation; leverage data to drive down cost, improve operational effectiveness, and technician efficiency
• Manages parts escalations from field-based technicians, including sourcing, supplier updates, and order entry. Proactively works aging purchase orders and back orders for timely and accurate updates using Walmart purchase order systems and work order management systems
• Supplier Relationship Management, including regularly scheduled scorecard discussions, onboarding and offboarding suppliers, improving supplier performance and support; supplier catalog management to eliminate non-specified items, review for preferred pricing from in-stock suppliers, ensure catalog richness including pictures and attributes, and building associates for like-for-like products
• Manage a high performing team, including category manager SME’s and analysts, ensuring the team is providing excellence in service, strong product knowledge, and is effectively achieving department and team goals

What you'll bring:

• Proven experience leading process improvement initiatives using data analysis and evaluation to identify gaps and opportunities.
• Expertise in change management with the ability to lead transformational projects and ensure sustainable adoption.
• Strong cross-functional team leadership and stakeholder management skills to align and influence partnering teams.
• Proficiency in project management, including planning, execution, and monitoring of improvement programs.
• Knowledge of Six Sigma methodology and best practices to drive operational excellence.
• Ability to mentor and develop associates, fostering a culture of continuous learning and accountability.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $80,000.00 - $155,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor’s degree in Finance, Human Resources, Engineering, Supply Chain, or related field and 2 years’ experience in consulting, project management, business strategy, or relevant area OR 4 years’ experience in consulting, project management, business strategy, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Leadership of cross-functional task forces or projects, Project Management

Masters, Masters: Human Resources, Masters: Supply Chain

Lean Six Sigma Champion Certification - Certification

Primary Location...

2608 Se J St, Bentonville, AR 72712, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.