NTU SINGAPORE

Manager, Outreach and Engagement

NTU Main Campus, Singapore Full time

Nanyang Business School (NBS) competes with top business schools worldwide to attract top talents from diverse backgrounds to join its graduate programmes.

The Manager plays a critical role and is responsible for initiating all activities related to brand awareness and positioning, marketing of assigned programmes, and achieving the enrolment goals of the assigned MBA programme(s). He/She reports to the Senior Assistant Director of Graduate Studies (GS) and collaborates closely with the other senior managers and the rest of the team in the Marketing, Recruitment, and Admissions (MRA) functions to achieve the collective goals. The MBA programmes admit a high proportion of high-caliber candidates locally and internationally, and compete with business schools from around the world.

The Manager plays a lead role and helps oversee a team to meet the various goals and manage the integration of pre-and-post programme experience. He/she will also cross-sell other graduate studies programmes as assigned

Key responsibilities include but not limited to the following:

  • Develop and execute marketing plans to drive awareness, leads generation and enrolment numbers.

  • Produce thought leadership content, social media content and manage new/existing marketing channels.

  • Track campaign performances, manage marketing agencies, and provide analytics reports.

  • Maintain CRM databases, run eDM/social media campaigns, and optimize lead-nurturing workflows.

  • Plan and manage global/local recruitment events such as info sessions, fairs and webinars.

  • Provide market insights, competitor analysis, and support ranking submissions.

  • Manage reporting, budgeting, revenue tracking and team performance.

  • Collaborate with alumni, internal teams and agencies on branding and recruitment initiatives.

  • Guide porspective applicants and manage end-to-end admission processes

  • Oversee scholarship frameworks, communications and slection processes.

Key Competencies and Qualification Requirements

  • Minimum Bachelor’s degree, preferably major in business management and/or marketing. Having an MBA is an added advantage

  • Minimum 8 years of varied marketing, sales, and/or admissions experience at the graduate level, of which at least 4 years in a supervisory role(s)

  • Sound knowledge in marketing performance attribution and marketing analytics

  • In-depth knowledge of the target markets

  • Demonstrated track record in sales/leads generation

  • Proven experience in analysing, implementing, and redefining of processes and continuous enhancement of service levels

  • Experience in launching a digital marketing and lead marketing campaigns

  • Excellent competency in using MS Office applications

  • Proficiency in creating good MS powerpoint and delivering presentations to an audience of potential MBA candidates

  • Good CRM skills to capture leads’ information for creating of relevant conversion campaigns

  • High results and achievement orientation

  • Good interpersonal, planning & organisational skills

  • High level of integrity and credibility

  • Attention to details

  • Strong analytical skills and experience in market research and surveys

  • Proven project management skills

  • Demonstrated ability to manage across multiple projects and priorities

  • People-oriented and team player

We regret that only shortlisted candidates will be notified.

Hiring Institution: NTU