Manager Internal Communications

Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Communications

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range

$104,000.00 - $171,700.00

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Do you have a passion for helping leaders, engaging employees and driving organizational success through storytelling and digital content?

As a Communications Manager, you will partner with technology leaders to craft and deliver compelling communication campaigns and programs that advance strategic priorities and enable transformation. This includes drafting written materials and content, managing projects and related logistics, delivering final materials to stakeholders and implementing complex communications plans.

If you're excited by the challenge of translating multifaceted ideas into engaging narratives, this is the perfect opportunity for you to make a significant impact.

What Will You Do?

• Draft, review and proofread written materials for accuracy, consistency for assigned communications projects with supervision with supervision.
• Partner with various stakeholders to establish objectives and coordinate content development to meet defined business objectives.
• Assist in counseling leadership on communications approach and employee engagement and develop thoughtful and creative solutions using a variety of communications media for maximum effectiveness.
• Manage the delivery of communications across audiences, partnering with content and channel owners to ensure a comprehensive and integrated approach.
• Manage and adhere to communications best practices, enterprise approval processes, templates and brand guidelines.
• Measure and analyze the effectiveness of internal communications through quantitative and qualitative methods and recommendations.
• Publish content to the company intranet.
• Mentor team members and share expertise.
• Perform other duties as assigned.

What Will Our Ideal Candidate Have?

• Five years of experience in communications or a related field.
• Strong writer with editing skills and attention to detail.
• Ability to edit and proofread quickly and accurately.
• Deep understanding of contemporary communications concepts and appropriate methods and techniques for communicating with multiple audiences and the knowledge of when to apply them.
• Strong interpersonal skills, including ability to communicate effectively verbally and in writing across all levels of the organization.
• Project management skills, with ability to manage multiple projects simultaneously, within tight timeframes.
• Ability to work effectively both individually and as a member of a team (on team assignments).
• Ability to think strategically to align communication efforts with broader organizational goals and objectives.

What is a Must Have?

• Bachelor's degree in English, journalism, communications, writing or relevant combination of education with a minimum of four years’ work experience within a marketing/communications environment.