#MaesaMagic
The next gen beauty company, Maesa is transforming the industry by incubating and growing meaningful, innovative brands and making prestige beauty accessible. Maesa believes beauty ignites inspiration, creativity, imagination, and connection, sparking new ideas and possibilities, and meeting unmet consumer needs. Through best-in-class design, formulation, brand creation and marketing capabilities, Maesa delivers new, better and different products with an unsurpassed speed to market. Maesa works with a variety of retailers to create and launch brands across beauty and wellness categories. The current portfolio includes Kristin Ess, Hairitage by Mindy McKnight, Fine'ry, Being Frenshe, and Niches & Nooks among other brands. For more information, visit www.maesa.com.
Position Summary:
The Inbound Logistics Manager is responsible for the planning, organizing and completion of domestic and international logistics and distribution operations for their respective accounts (Brands). This position must work closely with internal departments to ensure that all customer requirements are met in a timely and accurate manner.
The duration of this role will be for 2 months and we are looking for someone to start as soon as possible. Candidate must be based in New York City and this role will be hybrid (3x a week in our NYC office)
Key Responsibilities:
- Coordinate shipment deliveries
- Analyze transportation data to identify inefficiencies, cost overruns, and performance gaps.
- Monitor KPIs such as delivery times, freight costs, and service levels.
- Collaborate with logistics, procurement, and operations teams to align transportation strategies with business goals.
- Ensure compliance with transportation regulations and company policies.
- Review Import Documents from international suppliers for accuracy and conformance with tariff and U.S Customs regulations
- Develop and maintain communication with brokers, freight forwarders, US customs, and other government agencies to ensure compliance with customs and other government agency rules, regulations, and law
- Provide accurate and timely responses to Customs inquiries and requests for information
- Assist international team with any customs, brokerage or daily issues
- Review and audit, and ensure accuracy of entry documentation including invoices, packing lists, Bills of Lading, specification sheets, etc. in accordance with record-keeping requirements.
- Review charges for each shipment invoice against quoted rates
- Assist other departments by providing rates, transit times and country of destination document requirements
- Communicate in a timely manner regarding problems in satisfying customer orders on time
- Ensure that production orders are scheduled for timely delivery to meet start ship date on accounts’ orders
- Commit product to sales orders for rush and/or special orders as needed and coordinate between Sales and Shipping
- Expedite production needed for orders from factories/QC/outside repair facilities as required
- Submit committed orders to vault for picking and confirm that they are picked complete and in a timely manner
- Ensure that all orders are tagged as required by the account and that any special shipping instructions are on the order and communicated to Shipping
- Maintain account customer profiles to ensure that all shipping/tagging/payment, etc, directions are understood and followed
- Settle customer disputes. Disputes include overages, shortages, shipments to incorrect locations, etc.
- Monitors shipment status and discrepancies and works with customers to provide timely solutions.
Qualifications:
- Experience in logistics, operations, inventory management in beauty/cosmetics industry
- Experience with customs entry is a plus
- Excellent verbal and written communication skills.
- Minimum of 2 years’ experience in a transportation discipline
- Must be literate in freight regulations, international shipping requirements and USMCA
- NetSuite / ERP experience
- Must have excellent organizational skills for record keeping
- Computer Skills: Excel and Word
- Preferred – Customs Broker License but not required
What We Offer
$40 - $43/hr. Exact compensation may vary based on skills, experience, and location.
Our Commitment to You
At Maesa, we live by our values of collaboration, curiosity, game-changing, creativity, and discipline. We believe our people and partners are a creative force that catalyzes the possibilities in beauty to break through traditional limits and discover the “new” without restriction. We prioritize creating and fostering a welcoming environment for employees, partners, ideas, approaches, and endeavors — all through a spirit of warmth and inclusivity. As set forth in Maesa’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.
#LI-Hybrid