IMG is seeking a strategic, proactive, and detail-focused HR Manager to join its HRBP team in Chiswick, London. This role is ideal for someone with about five years of experience in HR administration, program coordination and entry-level business partnering. This individual must have demonstrated success in using data to drive better decisions, improve employee experience, and align HR outcomes with business goals.
The position focuses on ensuring the smooth delivery of HR operations during the employee lifecycle. This individual will play a supporting role in organisational design initiatives and change management efforts, helping to ensure transitions and restructuring processes are clear, compliant, and well-documented.
This role will serve as an initial HR point of contact for employees for general queries, be confident working with UK employment practices, and be interested in building global HR knowledge over time.
Maintain accurate and up-to-date employee records in line with GDPR and internal policies.
Liaise with internal teams to ensure key HR documents including offer letters, contracts, employment changes, and leaver documentation are managed properly.
Ensure all HR records and trackers (e.g., org charts, headcount, probation, contract end dates) are accurate and up to date.
Respond to general employee inquiries about policies, documentation, or HR procedures, escalating complex matters as appropriate.
Support HR compliance processes including right-to-work checks and other pre-employment screening.
Assist with onboarding coordination (e.g., greeting new joiners, scheduling and delivering inductions, preparing new hire documentation).
Serve as a point of contact in London for HRBPs in the Americas & APAC regions for local execution.
Recruitment & Hiring Support
Ensure recruiting and HR teams have accurate and up-to-date information about all open roles (e.g., job descriptions, approval status, location, contract type) within client groups.
Maintain recruitment trackers or internal systems to reflect real-time updates to hiring pipelines.
Coordinate logistics for interviews when needed (e.g., scheduling, room bookings, candidate communications).
Support documentation and process alignment between recruitment and HR for a smooth candidate-to-employee transition.
Ensure HRIS and shared HR documentation is up-to-date with all necessary employee data.
Serve as a liaison to the HR Operations team to ensure transactions are executed in a timely and accurate manner.
Provide basic reporting and metrics to support internal tracking (e.g., joiners, leavers, internal moves, promotions).
Help with documentation of internal policies and procedures, including global templates.
Analyze employee data (headcount, turnover, time-to-hire, etc.) to help forecast staffing needs, identify skill gaps, and support succession planning.
Liaise with the recruitment team to track metrics like time to fill, source of hire, offer acceptance rates to use data to improve recruitment strategies and streamline hiring processes.
Proactively monitor performance data, identify high and low performers, and support performance improvement initiatives that link employee performance to business outcomes.
Benchmark salaries and benefits, analyze pay equity and gender pay gaps, and provide HR management suggestions on ways to optimize compensation structures to attract and retain talent.
Track and analyze workforce demographics, monitor diversity hiring trends and internal mobility and report on progress towards diversity and inclusion goals.
Create and manage HR dashboards for HR and business unit leadership. Assist in translating HR data into actionable insights.
Assist with the coordination and documentation of organisational design activities, such as team restructuring, role re-mapping, or reporting line changes.
Support change management efforts by helping to prepare internal communications, FAQs, and tracking changes in systems and org charts.
Ensure employee records and HR documentation accurately reflect organisational changes in a timely manner.
Work with managers and senior HR stakeholders to support smooth implementation of changes with minimal disruption to teams.
Approx. five years of experience in HR administration or coordination, ideally within the UK.
Solid understanding of UK employment law and right-to-work requirements.
Strong administrative and organisational skills with excellent attention to detail.
Confident communicator with the ability to support employees and managers in a professional and approachable manner.
Proficient with Microsoft Office and experience working with an HRIS or applicant tracking system.
Strong interest in learning about AI, global HR practices and how employment regulations vary across regions.
Comfortable handling confidential information with discretion and integrity.
Experience working in a matrixed, global organisation.
Previous exposure to recruitment operations or coordination.
Familiarity with tools like WorkDay, or similar platforms.
Basic understanding of organisational design or change management frameworks (e.g., stakeholder mapping, impact assessments).
Solutions, team and learning oriented mindset.