We are M&G Global Services Private Limited (formerly known as 10FA India Private Limited, and prior to that Prudential Global Services Private Limited). We are a fully owned subsidiary of the M&G group of companies, operating as a Global Capability Centre providing a range of value adding services to the Group since 2003.
Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions.
Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.
M&G Global Services has rapidly transformed itself into a powerhouse of capability that is playing an important role in M&G’s ambition to be the best loved and most successful savings and investments company in the world.
Our diversified service offerings extending from Digital Services (Digital Engineering, AI, Advanced Analytics, RPA, and BI & Insights), Business Transformation, Management Consulting & Strategy, Finance, Actuarial, Quants, Research, Information Technology, Customer Service, Risk & Compliance and Audit provide our people with exciting career growth opportunities. Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.
Key Responsibilities
Plan, design, and execute functional and API tests for life and pension systems and downstream applications.
Independently analyze business requirements and translate them into effective test cases.
Perform hands-on debugging and root cause analysis of defects and issues.
Collaborate with developers, business analysts, and agile teams to ensure comprehensive test coverage.
Work in agile sprints, participate in ceremonies, and adapt to evolving priorities.
Utilize modern AI/ML tools and frameworks to enhance test effectiveness and efficiency.
Document test results, defects, and provide clear status updates to stakeholders.
Ensure compliance with regulatory and data privacy requirements in all testing activities.
Continuously improve test processes and contribute to knowledge sharing within the team.
Key Accountabilities
Timely and high-quality delivery of functional and API testing outcomes.
Accurate defect identification, documentation, and communication.
Effective collaboration with agile teams and business stakeholders.
Continuous improvement of test coverage and process efficiency.
Adherence to M&G plc quality standards and regulatory requirements.
Key Kpis
Key Performance Indicators (KPIs)
Defect Detection Efficiency (DDE)
Test Coverage Ratio
Regression Cycle Time
Defect Leakage Post-Release
We have a diverse workforce and an inclusive culture at M&G Global Services, regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.