AirAsia

Manager, Duty Free

Manila Full time


Job Description

Job Summary:

We‘re on the lookout for a superstar to join our team in the Philippines.  We are seeking a strategic and commercially-minded Manager to lead and grow AirAsia's duty-free business in PAA for both the inflight environment (sales via crew) and e-commerce (online) channels. If you're passionate about driving results, shaking up the retail scene, and making an impact, you're in the right place.

Key Responsibilities:

Business Strategy & Revenue Management:

  • Work with the regional team in managing the P&L responsibilities of Move Duty Free in the Philippines.

  • Drive commercial KPI’s including revenue and cost-optimization objectives.

  • Lead overall business development including merchant and partnership growth.

  • Drive local merchant acquisition to expand No. of products and brands on our sales channels.

Commercial & Marketing Execution:

  • Collaborate with the regional marketing team on local marketing initiatives and ensuring implementation is carried out successfully.

  • Collaborate with the regional ecommerce team to drive ecommerce growth - traffic, conversion & GMV.

Team Leadership & Stakeholder Management:

  • Lead, mentor, and inspire a high-performing team to achieve business objectives.

  • Act as a key liaison and build strong relationships with internal stakeholders (e.g., Marketing, Tech, Finance, Operations) and external partners (e.g., brands, suppliers, retailers).

  • Present business performance, insights, and strategic recommendations to senior leadership.

Role Requirements:

  • Total 3+ years of experience preferably in travel retail, airline ancillary sales, e-Commerce, online marketplace management or travel retail digitization in Philippines, or South East Asia.

  • Hands on experience in Digital Marketing, Omnichannel implementation is an added advantage.

  • Education: A minimum of  Bachelor's/Master’s Degree(s) in related field.

  • Agile all-rounder - must be adept at strategy, tactical decision making and stakeholder management.

  • Growth is a team sport - demonstrate a track record of leading or building a successful cross-functional teams that have generated value.

  • Able to juggle multiple priorities and build a sense of urgency in a dynamic environment.

  • An engaging oral and written communicator.