ThedaCare

Manager, DME Operations

TC at Home Full time

Why ThedaCare?   

Living A Life Inspired!

Our new vision at ThedaCare is bold, ambitious, and ignited by a shared passion to provide outstanding care. We are inspired to reinvent health care by becoming a proactive partner in health, enriching the lives of all and creating value in everything we do. Each of us are called to take action in delivering higher standards of care, lower costs and a healthier future for our patients, our families, our communities and our world. 

At ThedaCare, our team members are empowered to be the catalyst of change through our values of compassion, excellence, leadership, innovation, and agility.  A career means much more than excellent compensation and benefits. Our team members are supported by continued opportunities for learning and development, accessible and transparent leadership, and a commitment to work/life balance. If you’re interested in joining a health care system that is changing the face of care and well-being in our community, we encourage you to explore a future with ThedaCare.

Benefits, with a whole-person approach to wellness –

  • Lifestyle Engagement
    • e.g. health coaches, relaxation rooms, health focused apps (Wonder, Ripple), mental health support  

  • Access & Affordability
    • e.g. minimal or zero copays, team member cost sharing premiums, daycare

About ThedaCare!

Summary :

The Manager, DME Operations provides administrative and operations management of ThedaCare At Home durable medical equipment intake processes, and durable medical equipment/home medical equipment for patients receiving ancillary services. Is responsible for durable medical equipment operations including retail, consignment locations, intake for durable medical equipment, and supply chain and distribution.

Job Description:

KEY ACCOUNTABILITIES:

  • Effectively manages team members in a manner consistent with ThedaCare policies and values. Ensures the recruitment and retention of competent team members to meet the needs of the business operations of the department.

  • Is accountable for daily activities and work processes that result in quality outcomes.

  • Oversees and ensures accuracy of time and attendance and payroll practices.

  • Is accountable for the day-to-day operations of durable medical equipment operations and intake through implementation of department strategy, policy, direction, and action plans including retail locations, consignment, distribution, biomed, purchasing/supply chain, and intake.

  • Is accountable for implementation and administration of policies and procedures, regulatory compliance, accrediting requirements, and quality/performance improvement plans to ensure compliance.

  • Manages the product line development, retail store design, retail training, and product promotion/marketing.

  • Manages the supply chain including inventory, expense management, procurement of product, pricing, physical inventory, distribution process, equipment management, and the management of company-owned fleet vehicles for durable medical equipment and respiratory operations.

  • Is accountable for manufacturer and distributor (vendor) pricing contracts to ensure compliance and best pricing.

  • Works closely with marketing to plan, develop, and implement durable medical equipment business growth.

  • Understands competitors’ market share, products, and pricing to maintain good durable medical equipment business strategies.

  • Ensures the durable medical equipment computer software is compatible to meet the needs of operations.

QUALIFICATIONS:

  • Bachelor’s degree

  • Five years of progressive responsibility in home medical equipment business

  • Three years of leadership experience to include leading teams and/or projects

PHYSICAL DEMANDS:

  • Ability to move freely (standing, stooping, walking, bending, pushing, and pulling) and lift up to a maximum of twenty-five (25) pounds without assistance

  • Job classification is exposed to blood borne pathogens (blood or bodily fluids) while performing job duties

WORK ENVIRONMENT:

  • Climate controlled office setting with daily movement throughout the facility

  • Interaction with department members and other healthcare providers

Scheduled Weekly Hours:

40

Scheduled FTE:

1

Location:

TC at Home - Appleton,Wisconsin

Overtime Exempt:

Yes