Manager - Compensation & Benefits

About Us 

Zelis is modernizing the healthcare financial experience in the United States (U.S.) across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients.

Why We Do What We Do 

In the U.S., consumers, payers, and providers face significant challenges throughout the healthcare financial journey. Zelis helps streamline the process by offering solutions that improve transparency, efficiency, and communication among all parties involved. By addressing the obstacles that patients face in accessing care, navigating the intricacies of insurance claims, and the logistical challenges healthcare providers encounter with processing payments, Zelis aims to create a more seamless and effective healthcare financial system.

Zelis India plays a crucial role in this mission by supporting various initiatives that enhance the healthcare financial experience. The local team contributes to the development and implementation of innovative solutions, ensuring that technology and processes are optimized for efficiency and effectiveness. Beyond operational expertise, Zelis India cultivates a collaborative work culture, leadership development, and global exposure, creating a dynamic environment for professional growth. With hybrid work flexibility, comprehensive healthcare benefits, financial wellness programs, and cultural celebrations, we foster a holistic workplace experience. Additionally, the team plays a vital role in maintaining high standards of service delivery and contributes to Zelis’ award-winning culture. 

Position Overview

Total Rewards Manager will contribute to our growing People & Culture organization. This role will engage with business leaders and key stakeholders to facilitate the design and administration of compensation and benefits plans for Zelis India.

Job Description

• Leads India benefits operations, executing localized initiatives under the direction of U.S.-based global leadership and managing related vendor invoicing and reconciliation processes
• Oversee administration of benefits and wellbeing programs for India-based associates, ensuring accuracy, compliance, and alignment with globally defined strategy
• Provide empathetic support to associates by resolving inquiries, escalations, and unique cases in collaboration with internal stakeholders and external partners
• Promote engagement and understanding of benefits and wellbeing offerings through targeted communications, education efforts, and seamless coordination between U.S. and India teams
• Harnesses AI technologies to streamline and enhance compensation and benefits, including supporting data-driven decisions, associate engagement, and manager self-service.
• Consults with business leaders, People + Culture stakeholders, and FP&A partners to advise on compensation best practices within global strategy
• Conducts detailed analytical modeling to support recommendations and influences pay strategies.
• Facilitates market review and benchmarking of plans to ensure compliance and competitiveness.
• Administers annual compensation review and conducts audits where necessary to ensure proper calculations and alignment with plan design.
• Assists in design, implementation, and operation of core compensation programs.
• Participates in special projects and performs other duties as assigned.

Commitment to Diversity, Equity, Inclusion, and Belonging

At Zelis, we champion diversity, equity, inclusion, and belonging in all aspects of our operations. We embrace the power of diversity and create an environment where people can bring their authentic and best selves to work. We know that a sense of belonging is key not only to your success at Zelis, but also to your ability to bring your best each day.

Equal Employment Opportunity

Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Accessibility Support

We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability and require reasonable accommodation with any part of the application and/or interview process, please email talentacquisition@zelis.com.