Management and Program Analyst

Management and Program Analyst

Department: Department of Defense

Location(s): Whitehall, Ohio

Salary Range: $92475 - $120222 Per Year

Job Summary: See below for important information regarding this job.

Major Duties:

• Serves as technical expert for IT Asset Management by performing administrative, analytical, planning and evaluative research of customer requests for assistance.
• Provides technical guidance to staff of changes necessary in IT to eliminate one time and recurring problems, collecting and maintaining IT problems data bases for trend analysis and subsequent remedial vendor action.
• Evaluates the IT Solutions Document (ITSD) to determine if the IT is authorized for use within DLA.
• Conducts extensive studies of Information Technology Service Request (ITSR) requests to provide accurate technical appraisal in support of a recommendation for approval, modification or disapproval.
• Conducts studies concerned with IT requirements.
• Utilizes fact-finding skills and investigative techniques in researching, compiling, analyzing and summarizing a wide variety of resource data.
• Performs oversight and accomplishes detailed physical and virtual inventories of all IT assets and ensures the accuracy of IT inventory records, using ITAM.
• Establishes and maintains communications with appropriate staff within DLA Technology Foundation Services and other DLA Enterprise activities, ensuring knowledge transfer to advance and sustain mission requirements.

Qualifications: To qualify for a Management and Program Analyst, your resume and supporting documentation must support: A. Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position and is directly in or related to this position. To qualify at the GS-12 level, applicants must possess one year of specialized experience equivalent to the GS-11 level or equivalent under other pay systems in the Federal service, military or private sector. Applicants must meet eligibility requirements including time-in-grade (General Schedule (GS) positions only), time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes: Serve as a technical expert for IT Asset Management by performing administrative, analytical, planning and evaluative research of customer requests for assistance. B. Education: Applicants may not qualify for th is position based on education in lieu of specialized experience. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

How to Apply: To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section. The complete application package must be submitted by 11:59 PM (EST) on the closing date to receive consideration. To begin, click Apply Online to access an online application. Follow the prompts to select your USAJOBS resume and/or other supporting documents. You will need to be logged into your USAJOBS account or you may need to create a new account. You will be taken to an online application. Complete the online application, verify the required documentation, and submit the application. NOTE: Resumes up to a total of two pages will be accepted. Your resume must not exceed two (2) pages. If your resume exceeds the two-page limit, you will be removed from consideration for this announcement. You will receive an email notification when your application has been received for the announcement. To verify the status of your application, log into your USAJOBS account, https://www.usajobs.gov, select the Application Status link and then select the More Information link for this position. The Application Status page will display the status of your application, the documentation received and processed, and your responses submitted to the online application. Your uploaded documents may take several hours to clear the virus scan process. To preview the questionnaire, please go to https://apply.usastaffing.gov/ViewQuestionnaire/12831457.

Application Deadline: 2025-11-21