SUMMARY Act as the central point of contact for all internal audit functions. The position will be the primary contact in issues pertaining internal audit plans, schedules, and corrective actions of the Management System operating at Jabil South. This position will also assist and support the Quality Systems Manager at Jabil South in the research, formulation, and documentation of quality, environment and business systems improvements as well as evaluating effectiveness of improvement efforts. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. LEADERSHIP AND MANAGEMENT RESPONSIBILITIES Employee and Team Development: q Identify individual and team strengths and development needs on an ongoing basis. q Create and/or validate training curriculum in area of responsibility. q Coach and mentor Internal Audit staff to deliver excellence to every internal and external customer. Performance Management: q Establish clear measurable goals and objectives by which to determine individual and team results (i.e. operational metrics, results against project timelines, training documentation, knowledge of operational roles and responsibilities). q Develop and manage audit plans, schedules, checklists, and training needed to perform the internal audit function. q Perform follow up activity of the internal audit – collect and collate corrective action responses, escalate as necessary when plan / schedule is not being met. q Solicit ongoing feedback from Quality Systems Manager, Workcell Manager (WCM), Business Unit Manager (BUM), peers and team member on team member’s contribution to the Audit team. Provide ongoing coaching and counseling to team member based on feedback. q Express pride in staff and encourage them to feel good about their accomplishments. q Drive individuals and the team to continuously improve in key operational metrics and the achievement of the organizational goals. q Coordinate activities of large teams and keep them focused in times of crises. q Ensure recognition and rewards are managed fairly and consistently in area of responsibility. Communication: q Provide communication forum for the exchange of ideas and information with the department. q Organize verbal and written ideas clearly and use an appropriate business style. q Ask questions, which stimulates open responses; encourage input from team members. q Assess communication style of individual team members and adapt own communication style accordingly. q Able to switch communication style to an internal consultant when presenting audit findings to stakeholders. q Communications at audit meetings should enhance the continual improvement efforts. FUNCTIONAL MANAGEMENT RESPONSIBILITIES Business Strategy and Direction: q Know and understand the campus strategic directions. q Define, develop and implement Systems Audit strategies, which contribute to the campus strategic directions. q Provide regular updates to Quality Systems Manager on the execution of the strategy. q Align audit activities such that they serve to check and validate business strategies implemented. Cost Management: q Identify creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value-added processes, or complete re-engineering of processes and systems). q Utilize tools to monitor departmental cost and cost trends, striving continuously to improve value. TECHNICAL MANAGEMENT RESPONSIBILITIES q Subject matter expert in regards to interpreting the ISO9000-2000, TL9000, and ISO140000 standards. To become familiar with other standards that may affect the Jabil operating system. q Ensuring functional management and business management is aware of and understands the principles and expectations associated with the above-mentioned standards through training efforts and the audit practice. q Assist the Quality Systems Manager in acting as a consultant to Jabil management in the standardization and simplification of the operating system. This will include not only auditing / directing the audit of the system, but offering interpretation of standards and suggesting means / methods of improving elements / practices within the system. q Assist in process mapping and value add analysis for all processes. q Responsible for auditing and directing the internal audit function. q Act as a facilitator / guide during customer / third party audits. q Assist in selecting the internal audit team. q Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor. q Comply and follow all procedures within the company security policy. MINIMUM REQUIREMENTS Bachelor’s degree preferred; and six years related experience; or equivalent combination of education and experience. ASQ certification as a Quality Manager, Quality Engineer, or Quality Auditor. Experience in regulatory affairs desirable. Strong working knowledge of ISO9000: 2000, ISO14001, TL9000, BABT PS340, ISO13485, TS16949, ISO Q10011, ISO 14012, ISO/IEC 17025
The Quality Technician III works with Manufacturing, Quality, and Quality Engineering to continuously improve quality performance ensuring compliance with quality standards. This role performs a variety of quality control tests/inspections on products, materials, components and parts at various stages of the production process to ensure compliance with quality and reliability standards, and to ensure effective inspection and testing procedures are implemented.
· With limited supervision, assures policies, procedures, inspection techniques and quality plans conform to established standards.
· Performs complex analyses and tests of raw materials, packaging materials and/or finished products from manufacturing to ensure quality standards and compliance to customer and regulatory requirements.
· Monitors performance of inspectors and institute corrective action when necessary.
· Trains new inspectors and department personnel on policies, procedures, inspection techniques and quality plans.
· Assures gauges are within the current calibration cycle and are properly used and stored. Arranges for repair of gauges as needed.
· Participates in design of experiments and process capability studies.
· Reviews Statistical Process Control (SPC) data. Maintains integrity of SPC data by correcting input errors and follows up with retraining of inspectors if needed.
· Works with QA supervisor or manager to maintain and update control limits in SPC files. Create new SPC files as needed.
· Participates in mold qualification/validation process
· Reviews production records for conformance to procedures.
· Analyzes data and writes summaries to validate or show deviations from existing standards.
· Recommends modifications to existing, or suggests new standards, methods and procedures.
· Conducts start-ups in accordance with inspection criteria.
· Troubleshoots recurring defects and quality problems. Recommends disposition, modification and corrective actions for recurring or non-recurring discrepancies.
· May inspect, measure, and test parts in accordance with blueprints, product plan requirements or engineering sketches.
· May oversee instrument calibration system, performs measurements and related calibration tasks.
· Audits, maintains and generate accurate quality records, logs and reports.
· Ensures documentation and procedures are in compliance with customer specifications, industry standards and standard operating procedures.
· Works with all QA and Manufacturing personnel to achieve regulatory compliance.
· Maintain files for batch history records (BHR). Review BHR’s for completeness and accuracy. Fills out lot history closeout/Batch Release form. Work and follow up as needed with shipping to complete necessary information on Certificates of Compliance/analysis for product shipments.
· Assist Quality Engineer in use of statistical tools in the workcell.
· Assist Quality Engineer with Corrective and Preventive Actions
· Ensure capability studies are performed on critical processes.
· Perform first article inspection, review visual aids, and make updates to inspection visual aids.
· Perform defect analysis reporting.
· Perform line, process and product audits.
· Assist Quality Engineering in APQP.
Support all Environmental, Health and Safety (EHS) programs and initiatives in order to support our zero accident culture.
TEN CUIDADO CON LOS FRAUDES: Las oportunidades laborales legítimas en Jabil se pueden encontrar en nuestro sitio web oficial Jabil.com. Ningun solicitante debe pagar para acceder a estas oportunidades de empleo. Al postularte para un empleo en Jabil, serás contactado a través del portal oficial de jabil por un correo electrónico con teminacion @jabil.com; llamada telefónica directa de un integrante del equipo de Jabil; o correo electrónico directo con una dirección de correo electrónico @jabil.com. Jabil no solicita pagos para realizar entrevistas ni en ningún otro momento durante el proceso de contratación. Jabil tampoco pedirá información personal de identificación como número de seguro social, acta de nacimiento, información de institución financiera, número de licencia de conducir o información de pasaporte por teléfono o correo electrónico. Si crees que estás siendo víctima de robo de identidad o fraude, repórtalo a la policía en los siguientes números y repórtala en el sitio web donde la encontraste. Llama a: 911 o 089.
Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.
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