Library Assistant (Makerspace)

JOB LOCATION

9898 E Colfax Ave Aurora, Colorado 80010-5012

City of Aurora, Colorado

It is an exciting time to work for the City of Aurora, we're growing and looking for dedicated and collaborative individuals to join our team of talented and valued employees. Excellent organizations have a set of principles, or core values, that are used to implement their mission and vision. Those values represent the touchstone for the organization, guiding the decisions of the individuals and the organization. At the City of Aurora, we demonstrate our excellence by modeling the CORE 4 Values of: Integrity, Respect, Professionalism, and Customer Service, and we welcome all who share these values to apply.
 
Why Work for Aurora?

• Make a difference in the lives of real people every day
• Diverse community
• Competitive total compensation package
• Well-Funded General Employees Retirement Plan
• Light rail station minutes away
• On-site fitness center and overall employee well-being programs Internal educational programs to assist with career advancement
• Access to innovation workspaces

PRIMARY DUTIES & RESPONSIBILITIES

Hiring Salary: $20.50 - $25.62/hour

The deadline to submit an application for this position is November 12, 2025. However, it is subject to close at any time once a qualified pool of applications is obtained.

OVERVIEW OF POSITION / DEPARTMENT

Department Information

The Library and Cultural Services Departments vision is to empower an environment of lifelong learning and cultural enrichment by stimulating learning and literacy, inspiring creativity, and integrating arts, culture and history into the lives of Aurorans. We have two divisions within the department: Library and Cultural Services, both offering a variety of free programs and services to the community. Please go to www.auroralibrary.org to learn more about the Aurora Public Library.

Library Services Summary

• 5 locations

• Books, CDs, DVDs, magazines

• Database and language learning programs

• Public computers

• Study space

• Printing, faxing and scanning services

• Community events, programs, and activities for all ages

Cultural Services Summary

• Aurora History Museum and Historic Sites

• Aurora Fox Arts Center -Theater

• Bicentennial Arts Center

• Art in Public Places collection (over 240 commissioned pieces around the city)

• The People’s Building

Position Information

The individual in this position must provide the highest level of customer service assisting library customers with circulation services, account help, finding library resources, answering general questions, and providing basic technology assistance. The selected individual must enjoy working with children, teens, and adults, and share our vision of providing quality programs to all. Strong customer service skills, attention to detail, genuine interest in helping people from a diverse community of all ages and a friendly outgoing demeanor are essential for success in this position.

Locations: Will work primarily at assigned location below, hours may change based on business need. May be required occasionally to substitute at another Aurora Library location based on staffing needs.

Martin Luther King, Jr. Library (9898 E. Colfax Ave., Aurora, CO 80010)

Hours will include days, nights, and weekends but will primarily be a Monday – Friday with rotating Saturdays schedule. Hours are subject to change dependent upon department needs.

The City of Aurora will conduct ongoing screenings of applications on a first come-first serve basis. As soon as we determine we have a qualified pool of applicants, this position may close quickly and without notice.

PRIMARY DUTIES & RESPONSIBILITIES

• Provides friendly, efficient, and professional service to customers in-person, by telephone and email.
• Assists customers with accessing and using library resources (books, databases, computers, etc.) and computer questions related to Microsoft Office products, internet navigation, email services, third party web sites and other software applications on public computers.
• Assists in creating makerspace programs in our new makerspace.
• May assist in creating programs on a wide range of topics (computer, research, English as second language, literacy, discussion groups, book clubs, tours, story times, etc.) on or off-site.
• Functions as the on-site person in charge overseeing staffing and facility customer related functions in the absence of the Supervisor or Librarian
• Performs basic readers advisory and basic reference searches using library resources, on-line databases, and other reputable sources.
• Creates and maintains displays, bulletin boards, and other merchandising efforts.
• Checks books/other items in and out, manages patron accounts, places items on hold, processes prospector items through computerized system.
• Assists with collection/inventory management duties that may include weeding, sorting, and shelving.
• Proactively ensures that library space is neat and organized (e.g. furniture and equipment is in order, shelves are well organized, displays are creative and refreshed regularly)
• Performs other duties as assigned.

MINIMUM QUALIFICATIONS & WORKING CONDITIONS

An equivalent combination of education, training, and experience that demonstrates required knowledge, skills, and abilities may be considered.

Education:

• Bachelor's Degree in library science or a related field

Experience:

• 1 year of customer service or library experience

Skills:

• Skill in the use of windows-based programs
• Strong customer service skills

Abilities:

• Communicate with diverse customers/staff of all ages in a professional, age, and culturally appropriate manner.
• High sense of initiative and creativity, and the ability to think of interesting ways to relate to children, teens, and adults.
• Enthusiasm, passion, and patience working with children, teens, and adults.
• Experience with developing and conducting makerspace classes and programs for all ages
• Ability to deal with stressful situations with tact and diplomacy
• Exercise good judgement in difficult and/or tense situations.
• Experience using makerspace equipment such as a 3D printers and laser cutters.
• Use general office equipment, computers, calculators, and copy/fax machine
• Perform basic mathematical calculations
• Follow oral and written instructions
• Work shifts, including some nights, and weekends.
• Work at other branch locations when needed.
• Ability to speak Spanish a plus.

WORKING CONDITIONS

Essential Personnel:

• When a local announcement of emergency or disaster is declared by the City, all City of Aurora employees may be required to work as essential personnel.

Physical Demands:

• Primarily sedentary physical work requiring ability to lift a maximum of 10 pounds.
• Occasional lifting, carrying, walking and standing.
• Frequent hand/eye coordination for operation of office equipment.
• Vision for reading and interpreting reports and data analysis and preparation.
• Frequent speech communication, hearing and listening to maintain communication with employees and citizens.

Work Environment:

• This job could be challenging at times, due to working in an environment that includes many distractions and interruptions
• Works primarily indoors but may work outdoors assisting with a program or outreach events in varying weather conditions

Equipment Used:

• Uses standard office equipment including personal computer and common office software such as email, internet, Word, Excel and menu driven databases as a part of the Library automated systems.
• This position may require the incumbent to use personal equipment (e.g. vehicle, cell phone, tools, etc.) in the course of their employment
• Uses makerspace machinery, software and hardware including but not limited to 3D printers, laser cutters, vinyl printer/cutter, Cricut, sewing machines, heat transfer machines, and other STEAM related machinery.

For Veterans preference:  Please show all of your employment history, including military service and related documentation (DD214) on the application.
           
The City of Aurora is an equal opportunity employer.  We are required by state and federal agencies to keep certain statistical records on applicants.  It will not be used in any way to discriminate against you because of your sex, race, age, sexual orientation, creed, national origin, disability or military status, gender identity, unless related to a bona fide occupational qualification as defined by the Colorado Civil Rights Commission and the Equal Opportunity Commission.
                                         
Despite the changes in Colorado law, the City of Aurora maintains a drug-free workplace.  A positive test of marijuana is grounds for disqualification and ineligibility for employment with the city for one year or termination once hired.
 

Drug Testing, Thorough Criminal Background Check, and Employment References:
As a condition of employment, all applicants selected for employment with the City of Aurora must undergo a thorough criminal background check. 

Applicants selected for safety-sensitive positions are required to complete and pass a drug screening as a condition of employment. Safety sensitive positions include Civil Service positions within Police and Fire Departments and positions where their job responsibilities have direct and substantial responsibility that would impact the health and safety of others.  

Employment references will be conducted on finalists for City of Aurora vacancies.