Use Your Power for Purpose

Our breakthroughs would not reach the hands of patients without our dedicated pharmaceutical manufacturing team. We rely on agile members who understand the critical impact of their role in Pfizer’s mission. As the Learning and Development System Administrator (L&D Admin) you will play a crucial role in improving patients' lives by ensuring that our teams are well-trained and compliant with Good Manufacturing Practices (GMP). The L&D Admin is accountable for managing the Learning Management System (LMS) in compliance with Regulatory and Data Integrity requirements and Pfizer Global Procedures. The L&D Administrator is responsible for LMS functions including but not limited to configuration, accesses, data management and reporting. Additional responsibilities include creation and management of curriculum, curriculum assignments, deployment of training content, optimization of system processes, and support site L&D goals with conducting specialized learning activities.

The position will influence and model the transformation process for building a Learning organization by ensuring that our teams are well-trained and compliant with Good Manufacturing Practices (GMP) which includes user-friendly training, items, and curriculum design in Learning Management Systems that cater to adult learning needs. Your efforts ensure that patients and physicians have timely access to the medicines they need.

What You Will Achieve

In this role, you will:

• Serve as the system owner for L&D system processes, including access provisioning, global configuration alignment, data quality, and user support troubleshooting.

• Execute and communicate plans for LMS upgrade projects as required. Member of the Pfizer LMS Center of Excellence.

• Establish systematic approaches to ensure compliance with Personnel and Training Management (PTM) activities and documentation.

• Assure training records, curricula, instructors’ qualification, SOPs classification, and training modules are current and accurate.

• Upload, manage, and organize training content as per global SOPs and local owner input.

• Assure training records and documents are maintained in accordance with Pfizer standards.

• Resolve identified LMS issues independently or by escalating as needed.

• Oversee curricula, catalogs, and assignment profiles master data and online content processes.

• Prepare status reports/dashboard on system usage, compliance, and task completion.

• Routinely audit LMS and training documentation to ensure data accuracy and compliance.

• Develop a comprehensive Site Annual Training Plan, including GMP training and other curriculum topics.

• Perform site operations assessments and update necessary documents.

• Manage technology and resources for effective technical training delivery.

• Support Subject Matter Experts (SME) in determining team/area/department training status before assigning GMP tasks.

• Collaborate with teams and SMEs to ensure proper training and assessments for Aseptic SOPs and GMP topics.

• Partner with Area Supervision to manage learning assessment failures and implement processes.

• Create and coach SMEs to develop training materials, enhancing site performance.

• Investigate learning gap deviations, recommend solutions, and propose training improvements for continuous improvement.

• Maintain knowledge of Good Manufacturing Practices and stay updated on regulatory and compliance issues.

• Support the achievement of site Learning and Development initiatives.

• Support the site, internal, and external audits by providing official LMS reports as requested.

Here Is What You Need (Minimum Requirements):

• BA/BS degree with any years of experience, or Associate's degree with 4+ years of experience, or high school diploma (or equivalent) with 6+ years of relevant experience

• Previous experience in Leaning Management System administration and functionality.

• High aptitude and proficiency with computerized systems required

• Excellent communication skills, both oral and written

• Solid understanding of GMP and Regulatory Training compliance

• Experience in Technical Training Skills

• Proficiency in MS Office, especially Word and PowerPoint

• Strong organizational and time management skills

• Analytical problem solving and troubleshooting skills

• Experience with creating and executing database reports

• Skilled at creating tools and templates to help streamline processes and information exchange

Bonus Points If You Have(Preferred Requirements):

• Experience in and a solid understanding of pharmaceutical and/or manufacturing industry processes and regulatory compliance

• Experience with the SAP “Success Factors” Learning Management System

• Experience in curriculum design for developing and delivering training programs

• Knowledge of GMP and Regulatory Training compliance

• Demonstrated skill in managing and editing existing relational databases and/or manipulating existing data

• Understanding of adult learning theory

• Experience in continuous improvement projects.

• Strong communication and interpersonal skills.

• Ability to work independently and as part of a team.

• Strong organizational and time management skills.

• Strong problem-solving skills and attention to detail

• Ability to adapt to changing priorities and manage multiple tasks

• Strong interpersonal skills and the ability to work effectively with diverse teams

• Demonstrated ability to lead and mentor others

 
 

PHYSICAL/MENTAL REQUIREMENTS

• Mathematical calculation and complex data analysis ability.

• Occasionally lift a computer system and/or instrument up to 50 pounds.

• Use a computer terminal for up to 8 hours per shift, work around moving equipment.

• Ability to stand for up to 8 hours, sit for up to 8 hours, walk and climb stairs, respond to visual and audible warning indicators, respond to color and/or specialized visual indicators, and wear specialized protective equipment (when necessary).

NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS

• Primary work schedule is Day shift, Monday – Friday.

• Evenings, weekends and holidays may be required, as needed to support manufacturing processes at the Rocky Mount site.

• Must be able to wear proper gowning and PPE in laboratory and manufacturing areas as required to meet GMP and/or OSHA requirements.

• Minimal travel may be required.

Work Location Assignment: On Premise

OTHER JOB DETAILS

Last Date to Apply for Job: November 11th, 2025

The annual base salary for this position ranges from $66,500.00 to $110,900.00. In addition, this position is eligible for participation in Pfizer’s Global Performance Plan with a bonus target of 7.5% of the base salary. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site – U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States.

Relocation assistance may be available based on business needs and/or eligibility.

Manufacturing