Lead Product Manager at Parachute health

Nearly half of patients needing medical equipment at discharge don’t get it in time. The ordering process is too convoluted and is still primarily handled by fax. These inefficiencies lead to higher cost of care and poorer patient outcomes. In the most extreme cases, this equipment means life or death. At Parachute Health, it is our mission to make sure that every patient gets what they need, when they need it. We achieve this by driving efficiency through digital connectivity into every aspect of the ordering process, making it delightfully simple.

We’re leading the charge with a platform that is 10 times faster than the status quo. We connect with major hospitals, payors, and suppliers of life-saving products. Our vision of a “delightfully simple” digital ordering experience for clinicians pushes us forward to transforming the world of post-acute care.

We’ve built a strong network of clinicians, suppliers, health plans, and patients that we serve every day—but we’re ready to amplify our story in a bigger, more systematic way. That’s where you come in.

You are a Product Manager on the HME Provider (Supplier) Strategy, enabling suppliers to better service their referrals and manage their business better. You will work with your product team, stakeholders, and customers to build our product across a large Supplier network. Your impact will not only be seen in the lives of the patients who receive timely and adequate care but also in the way our healthcare system operates by increasing digital connectivity across the system.

What You'll Do

Product Strategy and Research

Work with current and potential partners to aid in customer research, business development, feedback collection, and product planning for your roadmap
Define product release slices for Supplier experience that optimize for time to value
Measure and analyze the product success/fail metrics in your product area and align them to our overall business goals

Product Development Delivery

Align your balanced product team on a clear strategy and prioritize work in progress to maximize user outcomes, customer satisfaction and business growth
Build artifacts that help unify the organization (roadmaps, product briefs, etc.)
Supports your team through the product build and launch process
Manage milestones and deliverables to maximize time to value
Help define and measure success metrics
Define methods for customer feedback loops

Team and Stakeholder Collaboration

Work with customers and external stakeholders to develop solutions
Collaborate with marketing and operations teams to develop and get products to market
Coordinate across the organization, customers, and partners to articulate and execute product decisions

Who You Are

Communication & Collaboration: An excellent communicator, presenting ideas clearly and succinctly, and highly collaborative, working with diverse stakeholders to create alignment around product vision and prioritization.
Results-Oriented & Analytical: You can look at problems and create solutions from high-level goals that drive real business impact to ground-level execution. You are analytical, using data to clarify decisions wherever possible.
Strategic & User-Focused: Great at prioritizing in a complex healthcare landscape. You are user-focused, empathetic, curious, and ask questions before offering solutions. You build the right thing, with a bias towards delivering customer value based on goals and metrics.
Experienced: You have 7+ years of product management experience
Ambiguity & Risk Management: You have past successes driving software products forward, ideally at a startup. You cut through ambiguity, comfortable taking calculated risks and making decisions under uncertainty.
Travel: You are located within the United States and are willing to travel to customer sites and/or conferences (1-2 trips per quarter).

Nice to Have

Bachelor’s Degree in a technical, scientific, or quantitative field, or equivalent experience
A background in healthcare, and knowledge of healthcare complexity
Experience in a fast-paced startup environment

Who You Aren’t

You're not a solo act. Our PMs lead by influence. They thrive in a team-based environment and believe in making decisions with broad input.
You aren't someone who can only thrive in highly structured environments. We are a fast-paced startup where processes are still being defined and refined
You're not simply a project manager or product owner.
You aren't indifferent or dismissive of the perspectives of users, stakeholders, or team members.

Benefits

Medical, Dental, and Vision Coverage
401(k) Retirement Plan
Remote-First Company with the option to work from our New York City office
Equity Incentive Plan
Annual Company-Wide Bonus (up to 15%)
Flexible Vacation Policy
Summer Fridays - 5 Fridays Off During Summer (Separate From PTO)
Monthly Internet Stipend
Annual Home Office Stipend

Base Salary (based on leveling):

$180-210K

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We are proud to be an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

This role is not eligible for employer visa sponsorship. Applicants must be legally authorized to work in the United States at the time of application and for the duration of employment. The Company does not sponsor employment authorization for this position, nor will it provide assistance in obtaining temporary work authorization