Lead, CSM IT Commercial & Licensing

At First Quantum, we free the talent of our people by taking a very different approach which is underpinned by a very different, very definite culture – the “First Quantum Way”.

Working with us is not like working anywhere else, which is why we recruit people who will take a bolder, smarter approach to spot opportunities, solve problems and deliver results.

Our culture is all about encouraging you to think independently and to challenge convention to deliver the best result. That’s how we continue to achieve extraordinary things in extraordinary locations.

Job description:

Purpose of the role

The purpose of this role is to lead and manage the commercial and licensing activities within Group IT, ensuring strategic alignment with business objectives, cost efficiency, and compliance. The role reports to the Head of Commercial & Service Management and is responsible for:
- Ownership of the FQM IT Budget, including planning, forecasting, tracking, and reporting.
- Oversight of software licensing across the Group, ensuring compliance, optimization, and cost-effectiveness.
- Management of vendor relationships and contracts related to IT services and software.
- Supporting procurement processes and ensuring alignment with financial and operational goals.
- Collaborating with IT and business stakeholders to ensure licensing and commercial strategies support service delivery and innovation.

Job & Candidate Requirements 

Key Responsibilities

Licensing & Compliance

- Maintain a central repository of software licenses and entitlements.
- Ensure compliance with licensing terms and conditions across all regions.
- Lead audits and respond to vendor inquiries regarding licensing.

Budget & Financial Management

- Develop and manage the annual IT budget in collaboration with finance and IT leadership.
- Track actuals vs. forecast, identify variances, and recommend corrective actions.
- Provide regular financial reporting and insights to senior management.

Vendor & Contract Management

- Negotiate and manage contracts with software and service providers.
- Monitor vendor performance and ensure service level agreements are met.
- Drive value-for-money initiatives and cost optimization.

Strategic Commercial Planning

- Identify opportunities for consolidation, cost savings, and improved licensing models.
- Support strategic sourcing initiatives and RFP processes.
- Advise on commercial risks and opportunities in IT projects.

Applications Skillset 

 To support the commercial, licensing, and financial responsibilities of the role:

• Microsoft Excel & Word – for budget tracking, reporting, and documentation.
• ERP Systems (e.g., SAP, JDE) – for procurement, purchase orders, and invoice processing.
• Contract Management Tools – for tracking vendor agreements and renewals.
• Software Asset Management (SAM) Tools – for license tracking and compliance.
• Service Management Platforms (e.g., ManageEngine ServiceDesk Plus) – useful for integration with procurement and asset management workflows.

Qualifications Required

• Appropriate qualifications in Mathematics and English.
• ITIL Foundation or higher (preferred) – to support service management alignment.
• Commercial or Licensing Certifications (e.g., Certified Software Asset Manager (CSAM), or similar) – beneficial for licensing oversight.

Experience & Skills Required

• Proven experience in budget ownership and financial planning within an IT or commercial function.
• Strong background in software licensing, including compliance, audits, and vendor negotiations.
• Experience with purchase-to-pay processes, including PO creation, invoice approvals, and vendor management.
• Ability to manage contract lifecycles, including renewals, performance tracking, and SLA enforcement.
• Excellent stakeholder engagement skills across technical and non-technical teams.
• Strong analytical and commercial acumen, with a focus on value-for-money and cost optimization.
• Comfortable working in a multi-national environment, with cross-functional collaboration.

Behavioral Traits Required

• Outgoing and comfortable with engaging with all levels of a large multi-national organisation.
• Able to influence IT partners in the business towards a common model of Service Management.
• Business benefit and outcome-driven.
• Commercially astute and value-for-money driven.

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