Citi

Lead Business Recovery Coordinator

Budapest Hungary Full time

Overview of the Organization:

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.

Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.

Overview of Chief Information Security Office (CISO):

The Chief Information Security Office (CISO) is home to deeply talented colleagues that work to ensure the safety of Citi's clients', our revenue, our employees and our proprietary data. We manage information security as one end-to end program – one with a clear mandate and accountability. Our mission is a program that is fully anchored to modern control and architectural frameworks, is fully aligned with the enterprise architecture of the firm and is deeply integrated into the sectors and functions.

Overview of the Role:

The Lead Business Recovery Coordinator (LBRC) will report to the Cybersecurity Continuity of Business (CoB), Resilience, and Records Management Manager, and will support CISO in the implementation and execution of Enterprise Resilience (ER) Policy and Standard as they relate to business continuity management. The LBRC manages and maintains the Business Continuity Plan (BCP) and Business Impact Assessment (BIA) for a CISO function. The LBRC works with CISO stakeholders to ensure the validation, planning, and testing for business processes including technology is compliant with policy, and manages escalations of potential issues, tracking remediation to completion. Working off hours and weekends is required to support activities of this role. The scope of this role also includes responsibilities as Records Management Coordinator (RMC), supporting the Records Management Officer (RMO) for CISO Governance, Controls & Policy (GCP). Additionally, the scope of this role includes responsibilities for senior management reporting to ensure visibility of CISO’s compliance and potential risks for programs supported by the Cybersecurity CoB, TPMG, and Records Management team.

Individuals in Governance Reporting & Analysis are responsible for developing standard risk and controls reporting to ensure sound, reliable, consistent information exists across the organization to enable better management and decision-making in line with the expectations of senior management, Board, and the Regulators. Provide data analysis, governance, end to end management and oversight for Governance Committees in adherence to Citi’s Policies, Standards and Procedures enabling proactive management of the risk and control environment.

Responsibilities:

  • Act as Lead Business Recovery Coordinator within CISO providing support and oversight of one of CISO’s BCPs and BIAs.
  • Manage implementation of Enterprise Resilience policy and standard requirements and other CoB program elements, including documentation of BCPs and BIAs.
  • Provide leadership, guidance, and coordination for the entire testing process before, during, and after the testing life cycle.
  • Complete all pretests and posttests for Business Testing in Fusion.
  • Validate post test results including evidence review.
  • Support CISO’s Governance, Controls & Policy (GCP) RMO with coordination, implementation, and oversight of the Records Management program for GCP.
  • Must be able to work closely with senior business leaders to promote consensus on decisions that are right for the organization.
  • Good understanding of the Citi Risk & control framework and the underlying fundamentals on Risk Management.
  • Help develop standardized risk and controls reporting to ensure sound, reliable, and consistent information exists across the organization, enabling better management and decision-making in line with the expectations senior of management, Board, and Regulators.
  • Help identify potential areas of vulnerability for management.
  • Help prepare regular updates for senior management and the Board on the risk and controls status.

Qualifications:

  • Minimum of 2-5 years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry.
  • Ability to identify, measure, and manage key risks and controls.
  • Good knowledge in the development and execution for controls.
  • Experience in control related functions in the financial industry.
  • Experience in implementing sustainable solutions and improving processes.
  • Understanding of compliance laws, rules, regulations, and best practices.
  • Understanding of Citi’s Policies, Standards, and Procedures.
  • Good analytical skills to evaluate complex risk and control activities and processes.
  • Excellent verbal and written communication skills, with a demonstrated ability to engage at the senior management level.
  • Demonstrated relationship management skills with ability to deepen relationships and build partnerships with key stakeholders.
  • Problem-solving and decision-making skills.
  • Ability to operate with a limited level of direct supervision.
  • Ability to manage multiple tasks and priorities.
  • Demonstrated track record of being proactive and taking initiative on projects.
  • Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word.
  • Bachelor's/University degree or equivalent experience in technology, business, or related discipline

What we can offer you:

By joining Citi Hungary, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive compensation package and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well:

  • Cafeteria Program
  • Home Office Allowance (for colleagues working in hybrid work models)
  • Paid Parental Leave Program (maternity and paternity leave)
  • Private Medical Care Program and onsite medical rooms at our offices
  • Pension Plan Contribution to voluntary pension fund
  • Group Life Insurance
  • Employee Assistance Program
  • Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed
  • Flexible work arrangements to support you in managing work - life balance
  • Career progression opportunities across geographies and business lines
  • Socially active employee communities with diverse networking opportunities

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day.  We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. 

Sounds like Citi has everything you need?

Then apply to discover the true extent of your capabilities. 

#LI-AE1

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Job Family Group:

Controls Governance & Oversight

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Job Family:

Governance Reporting & Analysis

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Time Type:

Full time

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Most Relevant Skills

Analytical Thinking, Communication, Constructive Debate, Controls Lifecycle, Data Analysis, Escalation Management, Governance, Needs Assessment, Program Management, Risk Management.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.