Department of Veterans Affairs

Lead Biomedical Equipment Support Specialist

Chicago, Illinois Full time

Lead Biomedical Equipment Support Specialist

Department: Department of Veterans Affairs

Location(s): Chicago, Illinois

Salary Range: $100310 - $130409 Per Year

Job Summary: The Lead Biomedical Equipment Support Specialist (BESS) within a Healthcare Technology Management (HTM) department at a VA facility. Works in support of the medical equipment management program. In addition to duties at the full performance level, the BESS leads HTM staff by distributing and prioritizing workloads.

Major Duties:

  • FUNCTIONS OR SCOPES OF PRACTICE: Provides guidance and mentorship for professional and technical development. Serves as a subject matter expert on assigned committees, projects, and workgroups. Identifies opportunities to improve customer service and satisfaction, and addresses customer feedback effectively and in a timely manner. Troubleshoots medical equipment and clinical systems using a variety of technical data and completes corrective action. Performs incoming inspections and planned maintenance on medical equipment and clinical systems. Documents all work in the Computerized Maintenance Management System (CMMS). Responds to and remediates hazard alerts, recall notifications, and incidents concerning medical equipment and clinical systems. Documents all actions in the appropriate system. Educates staff on the safe operation and user-level maintenance of medical equipment and clinical systems. Manages, monitors, and evaluates contractor performance and addresses issues or deficiencies. Maintains knowledge of and complies with applicable standards, policies, procedures, and regulatory requirements. Work Schedule: Monday - Friday 7:00am to 3:30pm Telework: Not Available Virtual: This is not a virtual position. Functional Statement #: 06320F Relocation/Recruitment Incentives: Not Authorized

Qualifications: Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. English Language Proficiency: Candidates must be proficient in spoken and written English in accordance with 38 U.S.C. § 7403(f). Education, Experience, or Certification: (1) Associates or higher degree in the biomedical technology or biomedical engineering field OR, (2) Associates or higher degree in electronics, a field of information technology, or engineering (other than biomedical engineering) AND 1 year of creditable experience. OR, (3) Completion of the Department of Defense (DOD) biomedical equipment technician training program. OR, (4) Completion of a DOD training program in repair and maintenance of electronic systems or information technology AND 1 year of creditable experience. OR, (5) Completion of a biomedical engineering technician or Healthcare Technology Management (HTM) certificate program that included an internship or apprenticeship. OR, (6) Completion of biomedical engineering technician or HTM certificate program that did not include an internship AND 1 year of creditable experience. OR, (7) Hold or having ever held certification as a Certified Biomedical Equipment Technician (CBET), Certified Radiology Equipment Specialist (CRES), Certified Laboratory Equipment Specialist (CLES), or Certified Healthcare Technology Manager (CHTM). Continuous maintenance of certification is not required throughout VHA employment. Foreign Education:To be creditable, education completed outside the U.S. must be deemed at least equivalent to that gained in a conventional U.S. program by a private organization specializing in the interpretation of foreign educational credentials. ****NOTE: All Experience and KSAs MUST be well documented and detailed in resume to qualify for the position. **** Grade Determinations: GS-12 LEAD BIOMEDICAL EQUIPMENT SUPPORT SPECIALIST EXPERIENCE: One (1) year of creditable experience equivalent to the next lower grade GS-11. AND, Demonstrated Knowledge, Skills, and Abilities (KSAs). In addition to the experience above, the candidate MUST demonstrate all of the following KSAs: 1. Skill in managing projects involving medical equipment and clinical systems. 2. Skill in resolving customer concerns. 3. Ability to comply with standards for safe operation of medical equipment and clinical systems including National Fire Protection Association (NFPA), Food and Drug Administration (FDA), Nuclear Regulatory Commission (NRC), the Joint Commission (TJC), and the Association for the Advancement of Medical Instrumentation (AAMI). 4. Ability to lead staff in managing daily work assignments and priorities. 5. Ability to mentor staff in professional and technical development. 6. Ability to analyze data to monitor overall program effectiveness. ASSIGNMENT: They support the biomedical engineering management team. They work with the supervisor to distribute and prioritize work among employees, monitor progress of work assignments, and revise schedules to meet workload demands. Lead BESSs assist technicians with repairs and resolutions. They analyze data and prepare reports and plan, implement, and provide technical and project oversight for medical equipment and clinical systems. Lead BESSs instruct employees on work-related activities, and monitor compliance to policies, procedures, and goals. They provide information to management concerning performance, assignment changes, and task completion. Lead BESSs facilitate employee training to develop working knowledge of medical equipment and clinical systems. They provide mentorship and guidance to staff. Lead BESSs serve as a SME on assigned committees, projects, and workgroups. They resolve customer service concerns. Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/. The full performance level of this vacancy is GS-12. The actual grade at which an applicant may be selected for this vacancy is GS-12. Physical Requirements: Employee will continually handle objects weighing up to 20 lbs. and occasionally objects up to 50 lbs. Occasionally work will be performed in cramped and awkward positions. The work also requires frequent periods of standing and walking. Position requires operating a motor vehicle to service equipment at locations off campus, including transport of objects. The position constantly operates a computer, tools, and diagnostic test equipment to perform assigned duties. Technical, academic, and mental demands are considerable. The work performed is of a precise nature requiring prolonged concentration. The incumbent will often work under conditions of stress caused by the nature of the medical mission which involves the well-being of the patients and the necessity to meet deadlines.

How to Apply: All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 11/17/2025 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12829561. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire. Click Submit My Answers to submit your application package. NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

Application Deadline: 2025-11-17