TalkTalk

Junior Brand & Digital Manager

Salford Quays, Manchester Full time

Role Purpose 

Are you bursting with creative ideas and ready to make your mark on a national consumer brand? As our Junior Brand Manager, you’ll be the spark that helps bring TalkTalk’s brand to life! You’ll support our talented team on exciting brand projects, get hands-on with campaign launches, work alongside our Senior SEO & PPC Manager, and keep everything running smoothly behind the scenes. No two days are the same – and that’s just how you like it. 

Main Responsibilities 

  • Dive into brand and digital marketing projects, working side-by-side with a passionate team and creative agency partners. 

  • Lend your creative flair to campaign brainstorming, product launches, and all things brand – your ideas are always welcome! 

  • Be a guardian of the TalkTalk brand, helping to keep our tone of voice and visual identity consistent (and never boring) across every channel. 

  • Keep projects on track by wrangling timelines, deliverables, and budgets – you’re the team’s go-to organiser. 

  • Turn data into stories by preparing fun, insightful reports and presentations on brand performance and campaign results. 

  • Work alongside our Senior SEO & PPC Manager to ensure we are opitimising organic and paid search in the most effective ways, and deputising for them where necessary 

  • Take charge of essentials: schedule meetings, organise assets, and keep our project docs in tip-top shape. 

  • Collaborate with Commercial, Product, Digital, and Communications teams – you’ll get to know everyone! 

  • Spot trends, keep an eye on competitors, and share your discoveries to help shape our next big idea. 

  • Help manage our agency and supplier relationships, making sure everything’s delivered on time and to a high standard. 

  • Bring positive energy, curiosity, and a can-do attitude to every challenge. 

Knowledge, Skills & Experience 

Knowledge: 

  • A basic understanding of brand marketing, campaign development, and the importance of brand consistency. 

  • Awareness of digital marketing, social media trends, and how brands show up online. 

  • Understanding of the creative process and how to brief designers, copywriters, or agencies. 

  • Awareness of the telecoms, utilities, or other consumer-facing sectors is a plus. 

Skills: 

  • Creative thinker with a keen eye for detail, design, and what makes a brand stand out. 

  • Super-organised and able to juggle multiple tasks, projects, and deadlines at once. 

  • Brilliant written and verbal communicator, able to adapt your style for different audiences. 

  • Confident using Microsoft Office (PowerPoint, Excel, Word); bonus points for experience with creative tools or analytics dashboards. 

  • Comfortable pulling together reports, presentations, and campaign summaries that are as clear as they are engaging. 

  • Eager to learn, not afraid to ask questions, and always looking for ways to improve how we do things. 

  • Able to build relationships and work with people  

Experience: 

  • Some experience in marketing, brand, or communications (internships, uni projects, or entry-level roles all count!). 

  • Experience supporting projects or campaigns, ideally in a consumer-facing environment. 

  • Exposure to working with agencies, suppliers, or cross-functional teams is a plus. 

  • Experience managing or updating content on websites or social media is desirable. 

Behaviours / Values Fit: 

  • Positive, proactive, and always up for a challenge. 

  • A true team player who loves to collaborate and support others. 

  • Customer-focused and committed to delivering great work. 

  • Adaptable, resilient, and ready to thrive in a fast-paced, ever-changing environment. 

  • Brings energy, curiosity, and a sense of fun to every project. 

Be Yourself. Make an Impact. Join Us.

As a recognised Top 50 Inclusive Employer in the UK, we believe that diversity fuels innovation and success. We’re committed to building a workplace that reflects the communities and customers we serve. At TalkTalk, inclusion is part of our DNA – we’re all 100% human, and we’ve created a culture where you can truly be yourself.

We’re not your traditional 9-5. We’re a dynamic, flexible workplace, and we’re excited to hear how you like to work. Whether you thrive in collaboration, focus better at home, or prefer a bit of both – let’s make it work.

What We Offer

  • Flexible hybrid working – with a minimum of 50% office presence to support teamwork and connection

  • Collaborative office spaces designed for creative thinking and innovation

  • Free on-site parking at our offices

  • Generous holiday package – 25 days annual leave, 3 wellbeing days, and your birthday off (plus the option to buy up to 10 more days!)

  • Private healthcare for all employees

  • Competitive pension scheme and performance-related bonus opportunities

  • Free broadband for all employees

  • Life event gifts – celebrating milestones like marriages and births

  • Inclusive employee networks – open to all, supporting peer connection and thought-provoking conversations

  • Salary sacrifice scheme – save on dental, gym, and more

  • Big retail and leisure discounts

  • 3 paid volunteering days a year – because making a difference matters to us too