About Glide
GLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization.
Position Summary:
The Director of Journey Home oversees all facets of GLIDE’s Journey Home program, founded to support individuals experiencing (or at risk of experiencing) homelessness on their journey to housing stability. In this role, you will direct strategy implementation, community outreach, low-threshold case management oversight, mobile services vans, data collection, impact reporting, contract compliance, and community relations. You will provide operational leadership to the entire Journey Home team as it helps individuals transition out of homelessness toward housing stability and overall well-being. Your team will provide high-quality case management for coordinated care that ensures clients are treated with dignity, compassion, and unconditional love as they transition home.
The Director oversees managers and supervising case managers, community partnerships, and vendors to coordinate workflows and client services across GLIDE’s welcome center, clinicians, substance abuse counselors, ambassadors, and other programs. This role is responsible for achieving client outcomes, driving continuous improvement, and managing budgets and contract KPIs. Success in this role hinges on effective leadership, strategic oversight, operational excellence, the ability to work with staff from a variety of lived experience backgrounds, and a commitment to data-driven practices that elevate client outcomes.
This operational leader ensures that all programs align with GLIDE’s mission of radical inclusivity, unconditional love, and social justice—delivering compassionate, trauma-informed, and equity-based services that uplift San Francisco’s most marginalized communities. Must be able to work nights and weekends on occasion when community or operational needs require it. Must serve as an emergency response worker.