Doma

Jira Administrator (Contract)

Remote USA Full Time
If you’re good at what you do, you can work anywhere. If you’re the best at what you do, come work for Doma Technology.
About Us  

Doma Technology LLC offers solutions for lenders, real estate professionals, title agents, and homeowners that make closings vastly simpler and more efficient, reducing cost and increasing customer satisfaction.

Our Values
  • Obsessively Entrepreneurial - We encourage calculated risk-taking, and we know that some of our best learning happens by making mistakes along the way.
  • People First - We communicate with honesty and respect to our customers, colleagues, and partners.
  • Better Together - We believe diversity, equity and inclusion creates value through the differences in our backgrounds, experiences, and perspectives.
  • Act with Integrity - We hold ourselves to the highest ethical standards in all of our business practices.

Overview

We are seeking an experienced Jira Administrator for a short-term engagement to assess, repair, and optimize our existing Jira instance. This role is hands-on, fast-paced, and focused on correcting configuration issues, improving usability, and establishing clean workflows.

Responsibilities

• Audit current Jira configuration, workflows, schemes, custom fields, and add-ons
• Identify root causes of performance, usability, and configuration issues
• Redesign and simplify workflows to align with actual team needs
• Standardize project configurations and remove unnecessary customization
• Document changes, rationale, and recommended governance practices
• Implement permission, issue type, and screen scheme improvements
• Optimize dashboards and reporting for stakeholders
• Provide lightweight training and handover documentation to internal teams
• Recommend best practices to prevent future configuration debt

Qualifications

• 3+ years of hands-on Jira Administration (Cloud or Data Center)
• Proven experience repairing/cleaning complex Jira environments
• Strong understanding of workflow design, schemes, custom fields, and automation
• Ability to translate messy requirements into clean, scalable configurations
• Comfortable working independently in a fixed-scope, short-term project
• Experience with Jira add-ons (Automation, ScriptRunner, portfolio tools)
• Clear communication and concise documentation skills

How we’ll value you and make your life a bit easier:

We offer a comprehensive package of benefits to eligible employees (FTE, non-contract): medical/dental/vision insurance, 401(k), generous vacation time, and paid bonding leave.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

We believe the most valuable investment we can make is to build an outstanding team of colleagues and leaders who are passionate about our mission.

We currently offer the following benefits to all Full-Time employees:

  • Work/Life Balance - We encourage taking Paid Time Off (PTO)!
  • 12 Weeks of Paid Family Bonding Leave (Maternity and Paternity)
  • Incredible medical, dental, and vision benefits options to allow you to customize to you and your family’s needs that all start in the following month following your first day of employment
  • Health Savings Account (HSA)
  • 401K with company match program
  • Short-Term & Long-Term Disability
  • Supplemental Life and AD&D Insurance
  • Critical Illness, Injury and Hospital Insurance 
We believe in Equal Opportunity

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.