ITAD Account Manager

ITAD Account Manager

This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office.

Job Description:

This direct sales role is responsible for working with direct and indirect accounts ITAD accounts; understands a client’s key IT landscape, challenges, and requirements in order to develop solutions around asset lifecycle management,  driving value for the client, while maximizing revenue and margin for the company.

This role specializes in IT Asset Disposition Services and will work in parallel with our financing sales team and HPE in pursuing various customers. Accounts may be managed remotely.

Job Family Definition:

Manages one or several larger accounts & Partners or acts as the account lead for a substantial part of a top account. Understands the customer’s IT and business objectives, priorities, requirements and challenges, and adds value by implementing HPE’s strategy. Drives business performance for all HPE BUs and manages the portfolio mix to optimize profitability of the account. Accountable for pipeline building; accountable for and supportive in deal closing and orchestrating the deal team. Builds and develops relevant customer relationship networks with key influencers and decision makers in IT and business. Develops and engages with the extended partner ecosystem to maximize HPE’s presence in the account. Constantly develops information technology industry knowledge to position HPE’s portfolio in the account. Orchestrates, engages, guides and provides feedback to the extended account team members. Acts as customer’s advocate inside HPE. Plans for accounts to deliver results through the financial year and beyond.

Responsibilities:

• Develops a basic connection between the customer's business priorities and the plan to support those with HPE's portfolio, leveraging internal resources and support.
• Builds and executes a basic plan to drive growth and profitability, based on a basic understanding of the differentiation of higher value products and services.
• Engages with the customer to identify opportunities. Translates customers' basic business challenges and goals into IT opportunities. Accountable for deal closure. Drives deal to closure through a multi-disciplinary team, including partners.
• Develops an ad hoc professional network within the customer. Articulates the customer's decision-making process and defines a basic engagement model.
• Engages HPE Partner Business Managers to access partners and build joint solutions.
• Develops basic knowledge of information technology and HPE's portfolio. Builds self-governed process for developing own skills and knowledge.
• Maintains tactical relationships with extended account team members. Provides feedback when requested.
• Utilizes HPE tools and processes for basic customer advocacy.
• Builds basic account business plans for defined accounts, focused on tactical plans within the fiscal year.

Education and Experience Required:

• University or Bachelor's Degree preferred, or equivalent experience. Engineering or technology education is a plus.
• Typically 3+ years sales experience.
• Experience in IT industry preferred.
• Experience in vertical industry preferred.

Knowledge and Skills:

• Drives Results: Shows strong desire to win, is persistent in face of obstacles and has a clear results orientation.
• Strategic Planning: Continues to enhance basic sales planning skills.
• Sales Execution: Able to deliver on short term sales engagements and objectives.
• Continuous Learning: Continuously and actively pursues own learning.
• IT Industry Acumen: Develops basic knowledge of cutting edge IT industry developments and technology trends with potential impacts to our customers.
• HPE Portfolio Knowledge: Develops basic understanding of HPE products, solutions, and service offerings - their value propositions, competitive differentiators, and benefits to our customers and our customers' customers.
• Network/Relationship Building: Develops ability to create professional relationships; understands and leverages the value of collaboration.
• Two-way communication: Able to listen actively to understand the perspectives of others. Demonstrates ability to articulate value propositions, plans, and proposals in language relevant to the customer, partner or internal stakeholder.
• Influencing and Negotiating: Develops basic understanding of influencing and negotiation techniques.
• Business Acumen: Develops basic understanding of how different parts of a business interoperate to produce business outcomes and how actions impact company results. Develops understanding of general business concepts and the economy. Develops understanding of financial reports. Similar principles apply to public sector organizations.
• Operational Excellence: Shows predictability and operational excellence.

Accountability, Accountability, Active Learning, Active Listening, Assertiveness, Bias, Building Rapport, Buyer Personas, Coaching, Complex Sales, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Customer Interactions, Design Thinking, Empathy, Financial Acumen, Follow-Through, Growth Mindset, Identifying Sales Opportunities, Industry Knowledge, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity {+ 6 more}

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

#ireland, #unitedkingdom

#sales

Job:

Sales

Job Level:

Expert

    

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

   

No Fees Notice & Recruitment Fraud Disclaimer

 

It has come to HPE’s attention that there has been an increase in recruitment fraud whereby scammer impersonate HPE or HPE-authorized recruiting agencies and offer fake employment opportunities to candidates.  These scammers often seek to obtain personal information or money from candidates.

 

Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge any candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process.  The credentials of any hiring agency that claims to be working with HPE for recruitment of talent should be verified by candidates and candidates shall be solely responsible to conduct such verification. Any candidate/individual who relies on the erroneous representations made by fraudulent employment agencies does so at their own risk, and HPE disclaims liability for any damages or claims that may result from any such communication.