IT Manager - Water Infrastructure

Pay Range: $108,870 - $141,530 annual compensation

Job Posting Closing on: Wednesday, November 19, 2025📅

Work Location/Hours: Onsite – Fort Worth Water Department/ Monday through Friday and must be able to work after hours, weekends, and holidays as needed.

Benefits for this position include: 11 Paid Holidays, Medical, Dental, Vision, Paid Time Off, Pension Plan, Professional Development Opportunities. Find out More!

The City of Fort Worth is one of the fastest growing large cities in the U.S. Our employees serve the needs of more than 1,000,000 residents, promoting our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability. 🌆

The Fort Worth Water Department is seeking an IT Manager to lead the Water IT Infrastructure team.  Reporting to the Senior Water IT Manager, this position will be responsible for ensuring the reliable, secure, and consistent operation of the Water Utility’s network, server, and security infrastructure. The Water network supports all business and operational technologies for the Water Utility on a 24/7/365 basis.

As the Water IT Infrastructure Manager, you’ll lead and work alongside a talented group of professionals supporting the network, server, and security infrastructure that powers our mission-critical operations. This position coordinates the planning, management and administration of essential communications, networking, physical and cyber security, server and systems administration, and technical support, insuring reliable service and innovation across the Utility.

You’ll also collaborate with departments, outside agencies, and senior leadership to turn business goals into smart, secure, and scalable technology solutions that serve the community every day.

Minimum Qualifications:

• Bachelor’s degree in computer science, MIS, Business, or related field.
• Five (5) years of experience in technical IT support.
• Two (2) years in a supervisory or administrative role.
• Valid driver’s license

Preferred Qualifications:

• Knowledge of mission-critical technologies required of the Water utility sector.
• Strong background in OT/IT network administration and security frameworks.
• Experience with cyber and physical security, surveillance systems, voice technology, and cloud-hosted applications.
• Proven ability to manage projects, teams, and vendor relationships.

The IT Manager – Water Infrastructure job responsibilities include:

• Supervises staff, which includes prioritizing and assigning work; conducting performance evaluations; ensuring staff is trained; ensuring employees follow policies and procedures; maintaining a healthy and safe working environment; and, making hiring, termination, and disciplinary decisions or recommendations.
• Assumes management responsibility for assigned area such as communications, security, customer service, computer operations and/or other activities within the information technology service delivery process.
• Continuously monitors and evaluates the quality, responsiveness, efficiency and effectiveness of assigned service delivery processes.
• Manages and participates in the development and implementation of goals, objectives, policies and priorities for assigned information technology projects and operational processes; recommends and administers policies and procedures; and, identifies business requirements, opportunities, cost and risk.
• Assesses departmental needs and recommends equipment and software to purchase; prepares bid specifications and evaluates vendor bids; recommends appropriate action to maintain current and up to date capabilities; monitors and evaluates the efficiency and effectiveness of assigned information technology methods and procedures.
• Diagnoses and solves network software security problems and organizes and monitors applications security allowing users to access hardware and software.
• Prepares technical reports related to information systems and services; writes system documentation for staff and clients as necessary; and, documents and maintains records of programs designed and/or modified.
• Serves as a liaison between assigned department, city personnel, other departments, and outside agencies; and assists city staff with various aspects of information systems.

Why Join Us

At Fort Worth Water, you’ll play a key role in protecting one of our city’s most vital resources. You’ll lead meaningful projects, work with cutting-edge technology, and help ensure that every drop of water in Fort Worth is delivered safely, efficiently, and sustainably.

Working Conditions and Physical Demands

Depending on the assignment, positions in this class typically require touching, talking, hearing, seeing, grasping, standing, walking, and repetitive motions.

Light Work – Depending on assignment, positions in this class typically exert up to 20 pounds of force occasionally, up to 10 pounds of force frequently, and/or a negligible amount of force constantly having to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for the Sedentary Work category and the worker sits most of the time, the job is rated Light Work

Apply now and be part of something bigger — Fort Worth’s future. 💧