Posting Date

11/06/25

Application Deadline

11/09/25

Pay Range

$60,000 - $105,000 annually

Salary offers are based on the candidate's equivalent experience and internal equity with other employees within the same job classification. The position is not eligible for overtime compensation.

Job Type

Unclassified

Department

Transportation

About the Position

The IT Business Systems Analyst delivers workflow documentation and requirements for the Information Technology Project Management Office in support of Maricopa County’s Transportation, Animal Care and Control, Real Estate, Equipment Services, Environmental Services, Flood Control District, and Planning and Development departments. Our ideal candidate is self-motivated, able to work on multiple projects simultaneously, and possesses the skills to translate business needs into clear, actionable information that enhances departmental processes. If you enjoy working with diverse businesses and other professionals who share a passion for creating innovative solutions to problems, we encourage you to apply.

About Us

We value your time. The time with your family. The time you spend on the road. And the time you spend making a difference. At the Maricopa County Department of Transportation (MCDOT), we provide connections that improve people's lives. By combining innovative technologies with the vast talent of our employees, we plan for future needs and operate a transportation system with the community in mind. Are you interested in contributing to the community in which you work, live, and play? Then, join our team and help us build connections

Proud to Offer

Work with a greater purpose
Tuition reimbursement
Exceptional work-life balance
Opportunities for growth and development within Maricopa County
Low-cost, high-value healthcare for you and your qualifying dependents
Child care benefits, including access to our on-site center, Maricopa County Kids Club, dedicated to serving Maricopa County families exclusively
Paid vacation, sick time, and parental leave
Extensive wellness program, including healthcare premium discounts
Employee discounts for goods and services
Maricopa County participates in the Arizona State Retirement System. This defined retirement benefit requires a 12% monthly contribution rate and includes a 100% employer match on Day 1
Learn more at Work With Us | Maricopa County, AZ

We Require

One year of business systems analysis experience, which includes experience serving as a liaison between the community and an IT organization
Bachelor's degree in Information Technology, Computer Science, Business Administration, or related field
A combination of post-secondary education and/or job-related experience may substitute for the minimum qualifications on a year-for-year basis

We Also Value

Experience working with technology solutions
Experience working on concurrent projects
Strong experience in eliciting, detailing, documenting, and validating requirements
Experience with process improvement, workflow, benchmarking, and/or evaluation of business processes
Advanced proficiency with MS Visio and MS Project
Experience working with local or state government
Project Management Institute Professional Business Analysis (PMI-PBA) certification
Experience utilizing the Agile project management methodology

Job Contributions

Develop and promote good business relationships; prioritize work, and coordinate activities with internal customers and IT colleagues to ensure successful requirements for project delivery
Conduct research and analyze data for recommendations for best practices, products, and standards to improve major business processes
Gather and document high-level business needs and translate them into detailed requirements
Document processes and procedures using workflow diagrams, use cases, flowcharts, user stories, technical specifications, user-interface mockups, and prototypes
Scope new project request to enable informed decisions, identify business requirements, and recommend process improvement
Participate in project team meetings and implementation, planning multiple concurrent projects
Support application defect resolution and conduct root cause analysis
Communicate work status and progress with all levels of the organization to ensure team collaboration

Working Conditions

This position is eligible for hybrid flexibility after a brief training period
Exerting up to 20 pounds occasionally, 10 pounds frequently, or negligible amounts constantly, or requires walking or standing to a significant degree
Position is typically office or administrative work and is not substantially exposed to adverse environmental conditions

Selection Procedure

Only the most qualified candidates will be considered
Consideration will only be given to candidates who submit online applications
Candidates will be contacted primarily through email and their Workday online application profile
Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive

Maricopa County is an equal opportunity employer.

Apply Now!