IT Analyst (Associate)

We’re a team that transforms vision into tech-enabled reality. We look for those who see technology not just as tools or platforms, but as the invisible infrastructure behind strategy, performance, and growth. We turn bold ideas into scalable, secure, and human-centered solutions.   

SHAPING TOMORROW  

Make a real impact, today, and tomorrow, through work that matters. Here, you will tackle today’s toughest challenges with a future-focused mindset; so our clients turn to us first when it matters most.   

Make a real impact  

In this dynamic environment, we are looking for an ambitious and self-driven IT Analyst (Associate) to join our Technology Advisory team in Athens.       

• Support the analysis and design of ITdevelopment of ITIL-based processes (e.g., Incident, Problem, Change Management) under guidance of fellow team members 

• Help gather requirements and collaborate with technical teams to configure ITSM platforms like ServiceNow or Jira

• Contribute ideas to improve ITSM processes using automation tools 

• Help create training materials and assist in delivering sessions on ITSM best practices

• Assist in building dashboards and reports to monitor ITSM performance

• Participate in assessments and help document governance, process, and technology structures

• Contribute to proposal writing, pitch decks, and playbooks for ITSM and IT Governance services

What you bring matters  

• Bachelor’s degree in Computer Science, Information Systems, or related field 

• Basic understanding of ITSM and IT Governance concepts (ITIL certification is a plus) 

• Familiarity with ITSM tools (e.g., ServiceNow, Jira, BMC Remedy) is a bonus 

• Strong communication skills and willingness to learn how to present technical ideas clearly 

• Team player with a proactive attitude and problem-solving mindset 

• Interest in consulting and working across industries like Energy, Banking, Public Sector, etc. 

BRING YOUR BEST, EVERYDAY  

Your skills, integrity, and curiosity make the difference. At PwC Greece, we match that with an environment that brings out your best every day – supported by people who inspire, challenge, and grow with you.    

What we offer goes beyond a competitive package. It’s about creating the conditions for you to learn, belong, and deliver impact. That means:   

Your work life-balance supported by a hybrid working model   

Your creativity sparked in collaborative office spaces   

Your career growing through local and global opportunities   

Your development advanced with continuous learning and professional certifications  

Your well-being cared for with extra leave days and wellness initiatives  

Your perspective valued in an inclusive team where your impact matters  

   
Want to unlock new value by applying your unique perspective and talents? At PwC Greece, you lead by example. Our standards for quality and care are high – and together we surpass them. We redefine possibilities for our clients and communities.  

Challenge accepted?