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Job Description
Overview (General)
The Intern I is a part-time employee that assists in performing various administrative, clerical, or secretarial duties developing working knowledge of municipal government procedures for professional growth or to meet the internship requirements of a school or University.
Overview (Position-Specific)
Tourism and Hospitality Internship Program (Convention and Event Services – Intern Summer 2026) The City of Dallas Convention and Event Services (CES) currently is seeking interns to join the Tourism and Hospitality Internship Program cohort in Summer 2026.
This is a ten-week, 320-hour paid experience that provides college students with meaningful experience comprised of job shadowing, experiential learning, professional development, individualized mentorship, and eligible for course credit, with premier tourism and hospitality partners including Oak View Group, Omni Hotel Dallas and Visit Dallas.
Interns will be paid a livable wage of $21 per hour, excluding holidays. Interns must commit to the entire 10 weeks and have flexibility to adjust to site partner’s schedule which may require evenings, weekends, and/or holiday work.
All majors are encouraged to apply. Preference is given to rising sophomores and juniors attending Dallas College, Paul Quinn, University of North Texas at Dallas, and Conrad Leadership scholars.
The ideal candidate is flexible, adaptable to a variety of environments, applies critical-thinking and curious about the multi-disciplinary careers in the booming tourism and hospitality industry in Dallas. Reliable, and punctual attendance is required.
Essential Functions (General)
1 Aids, assists, and supports department or assistant department heads in obtaining information on existing problems to map out strategies to resolve them.
2 Develops rules and regulations, assesses needs, implements and improves new or existing procedures, and coordinates various activities to assist in the administration of a department or division.
3 Participates in finding solutions to existing problems and discusses proposals with administrative personnel in planning and executing administrative functions, special events and public relations activities to acquire skills in problem solving as part of a good internship program.
4 Conducts individual studies or projects in one or more city department or division to supplement knowledge acquired in a specialized area entailing diverse duties such as clerical duties, or those relating to inventory, bookkeeping, maintenance and marketing.
5 Performs and assists in a variety of functions such as special services including contracts management, emergency preparedness, damage control, architecture, engineering and construction; supports financial services such as budgeting, grants and trust management, accounting, purchasing, revenue forecasting, and monthly financial reporting to supplement knowledge gained through academic courses.
6 Performs various personnel functions such as payroll, insurance, worker's compensation, safety, hiring and promotion, training, retirement, termination, affirmative action, benefits training, taxes and medical reports to acquire supplementary knowledge in the area of personnel administration.
7 Prepares periodical reports on the progress of the project under way to enable evaluation of performance.
8 Performs any and all other work as needed or assigned.
Essential Functions (Position-Specific)
• Gains awareness of a variety of functions such as execution of major events, support customer experience, hotel operations, contracts management, architecture and design, construction management and supplier diversity to supplement knowledge gained through academic courses.
• Responsible for learning and applying skills and knowledge associated with the operations of hotels, restaurants, or other hospitality-related businesses.
• Assist in various aspects of operations, including guest services, event planning, sales, office administration and housekeeping.
• Assisting in marketing and promotional activities.
• Communicate effectively with guests, staff, and supervisors.
• Understands the fundamentals of event planning and execution.
• Prepare presentation and/or report on a specific project.
Minimum Qualifications
Education-General
Currently in college or university as appropriate. (Required)
Education-Position Specific
(Selected candidate must be) Undergraduate degree-seeking students who are currently enrolled in an accredited college or university in the Dallas, Texas area.
*Preference: Currently be a rising sophomore or junior-level collegiate student (with a minimum of 30 college credit hours completed). (Preferred)
Required majors/areas of Study: All corresponding majors (related to hospitality and tourism including but not limited to Business, Technology/Data [including data analytics, and information technology] majors) are welcome.
-Location Preference-Dallas, Texas area students: Staffing consideration may be given to candidates who are currently enrolled in related degree-seeking collegiate programs in the Dallas area.
**ALL qualifying collegiate education information must be included in the education section of the application for candidate applications to be considered for interview/hire.
Knowledge, Skills, and Abilities (General)
1 Ability to investigate and analyze.
2 Ability to work independently or as part of a team.
3 Ability to write clear, concise reports.
4 Establishing and maintaining strong working relationships.
Knowledge, Skills, and Abilities (Position-Specific)
• Ability to adapt to a variety of organizational cultures
• Ability to speak in public and provide exemplary customer service
• Ability to communicate effectively both verbally and in writing
• Ability to apply critical thinking to resolve problems in a fast-paced environment
• Ability to work independently or as part of a team
• Ability to manage time effectively to meet deadlines
• Willingness to commit to professional development
• Ability to establish and maintain effective working relationships with stakeholders at all levels.
Salary Range
The salary listed on this job posting is the starting salary range; amount offered will depend upon qualifications.
City of Dallas is an Equal Opportunity Employer.