Your career is an investment that grows over time!
Wealthsimple is on a mission to help everyone achieve financial freedom by reimagining what it means to manage your money. Using smart technology, we take financial services that are often confusing, opaque and expensive and make them transparent and low-cost for everyone. We’re the largest fintech company in Canada, with over 3+ million users who trust us with more than $100 billion in assets.
Our teams ship often and make an impact with groundbreaking ideas. We're looking for talented people who keep it simple and value collaboration and humility as we continue to create inclusive and high-performing teams where people can be inspired to do their best work.
Internships @ Wealthsimple
At Wealthsimple, we offer 4 to 8-month internships that are open to co-op and non-co-op students, and recent grads. During your internship, you will have the opportunity to contribute to projects that are changing the landscape of financial services for Canadians. You will be on a team that supports your growth, provides mentorship, and connects you to the broader Wealthsimple community!
Our internship program follows a hybrid work model, where you’ll be working from our Toronto headquarters on Wednesdays and Thursdays. This structure offers the flexibility of remote work, while also providing the collaboration, connection, and mentorship that come from being together in person.
Eligibility
✔ Currently enrolled as a student at a Canadian post-secondary institution or technical bootcamp
✔ New graduates - Within 6 months of your graduation date
✔ Available to work full-time hours
✔ Residing in Canada
✔ Able to commute to our Toronto HQ on Wednesdays and Thursdays
About the CX Operations Team: The CX Operations (CXO) team is responsible for enabling exceptional client and agent experiences across Wealthsimple through optimized systems, content, AI solutions, and strategic initiatives. We manage the technology, knowledge, and processes that power our customer experience organization, driving continuous improvement in efficiency and effectiveness. Within that team, the AI Experiences team is responsible for the end-to-end strategy, development, performance, and continuous improvement of AI-powered solutions within CXO. We partner with teams across the organization to identify opportunities to enhance both our workflows and client experience with AI tool implementations
About the AI Experience Intern Role: As an AI Experience Intern, you will partner with internal SMEs to drive our client-facing AI solutions forward that deliver measurable improvements in containment & resolution time, and aim to elevate client experience. You will develop expertise in AI chatbot optimization, performance monitoring, and cross-functional collaboration while directly contributing to measurable improvements in client satisfaction and operational efficiency.
This role will be closed for applications on Wednesday November 19th at 11:59PM EST.