ICF is seeking Instructional Designers (Entry to Mid-Level) to support the WMATA Technical Training and Development Division (TTDV) in the design, development, and evaluation of high-quality training programs for rail, bus, and maintenance personnel. These roles will be part of a multi-disciplinary team working under WMATA’s Safety and Readiness Department to create modern, learner-centered instructional content that improves workforce readiness and operational excellence.
This is more than just a design project—it’s an opportunity to shape how thousands of people learn, perform, and stay safe across one of the nation’s largest public transit systems. WMATA’s workforce keeps the D.C. region moving every day, and your work will directly help train operators, mechanics, and maintenance teams to perform at their best. You’ll use creativity and modern learning technologies to turn complex technical procedures into engaging, accessible training that makes a real impact on safety, efficiency, and community trust. It’s hands-on, meaningful instructional design that helps move an entire city.
Work Environment:
Fully remote, with periodic meetings or workshops onsite in Landover, MD or other Metro facilities.
Standard schedule: Monday–Friday, 7:00 AM – 4:00 PM ET (flexible).
Key Responsibilities:
Basic Qualifications:
Preferred Qualifications:
Working at ICF
ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.
We will consider for employment qualified applicants with arrest and conviction records.
Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.
However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.
Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.
The pay range for this position based on full-time employment is:
$66,730.00 - $113,440.00DC Remote Office (DC99)