Inside Sales Representative

Position Overview

The Inside Sales Representative’s (ISR) primary role is to partner with Territory Sales Managers (TSM) to maintain and grow sales in a specified territory. The ISR is responsible for lead generation, maintaining customer satisfaction and building relationships with our VA, Indian Health, Department of Defense, and Community Care customers.

Essential Functions (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

• Lead generation- Prospecting new customers to increase customer count. Prospecting existing customers to increase order rate.
• Conducting outreach via phone and email
• Assess customer needs.
• Develop meaningful relationships with customers to encourage trust and loyalty.
• Promote current products on VA Contract. Educate customers on the company’s current and upcoming product lines and technologies to provide better overall solution and increase order rate.
• Address customer questions and overcoming objections.
• Monitor On-Boarding report to identify new customers for the on-boarding process.
• Follow up on cold and warm leads to further the sales process.
• Utilize available sales reporting tools to monitor territory strengths, opportunities, challenges, and threats.
• Work cooperatively with TSM and CSR on sales process to grow territory.
• Travel to events such as National Seminars and Regional Seminars as required.
• Some topical presentation as needed.
• Stay current on product knowledge, including features and functions.

Competencies (Knowledge and Skills needed for this position.)

• Attention to detail, accuracy and thoroughness
• Good written and verbal skills
• Ability to manage multiple tasks simultaneously, competing demands for time, frequent change in priorities, delays or unexpected events
• Ability to prioritize work activities
• Efficient use of time

Desired Qualifications

Required Education (if necessary):

College degree or equivalent

Preferred Education (if necessary):

AuD /Hearing Aid Dispenser’s license

Other Information

Direct reports: None

Indirect reports: None

Working Environment: Field based

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Equal Opportunity Employer

GN Hearing is an equal opportunity/affirmative action employer committed to cultural diversity in the workplace.  GN Hearing openly supports and is fully committed to the recruitment, training and promotion of all individuals, without regard to race, color, creed, religion, national origin, ancestry, sexual orientation, disability, age, gender, maternity, marital status, status with regard to public assistance or any other classification protected by state, federal or local law or ordinance. Founded in 1869, GN group today operates in more than 90 countries across the world and has more than 6,000 employees. View The EEO is the Law poster and its supplement.

E-Verify

GN Hearing / ReSound participates in E-Verify. View the E-Verify poster here.  View the Right to Work poster here.

Disability Accommodation

If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail bloomington-humanresources@gnresound.com. This email is provided for the purpose of supporting applicants who have a disability that prevents them from being able to apply online. Only emails received for this purpose will be returned. Emails left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.

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