We’re delighted you’re considering joining us!
At Hill Physicians Medical Group, we’re shaping the healthcare of the future: actively managed care that prevents disease, supports those with chronic conditions and anticipates the needs of our members.
Join Our Team!
Hill Physicians has much to offer prospective employees. We’re regularly recognized as one of the “Best Places to Work in the Bay Area” and have been recognized as one of the “Healthiest Places to Work in the Bay Area.” When you join our team, you’re making a great choice for your professional career and your personal satisfaction.
DE&I Statement:
At PriMed, your uniqueness is valued, celebrated, encouraged, supported, and embraced. Whatever your relationship with Hill Physicians, we welcome ALL that you are.
We value and respect your race, ethnicity, gender identity, sexual orientation, age, religion, disabilities, experiences, perspectives, and other attributes. Our celebration of diversity and foundation of inclusion allows us to leverage our differences and capitalize on our similarities to better serve our communities. We do it because it's right!
Job Description:
Provide direct support to the SNF Care Coordination Department. Identify appropriate members for the Case Management program upon data screening and coordinate with team members to assure potential referrals are made. Act as point person to assist with SNF process related questions from internal support staff and customer service. Resolve administrative problems by analyzing information; identifying and communicating solutions.
Job Responsibilities
Prepare reports by collecting, analyzing, and summarizing operational data and trends
Print daily report and open new members in AE utilizing the PMR report and attach MMH summary to all new cases
Create reports for management to monitor engagement, and daily review and documentation of nurses queues to monitor production activity
Document all prescreening information in AE
Follow up with Provider’s offices to obtain member’s updated contact information
Interact with SNF staff members to enhance, coordinate and facilitate the overall triage process including triage appropriate pharmacy cases.
Maintain continuity of work operations by documenting and communicating needed actions to management; discovering irregularities; determining continuing needs.
Assist in the creation, updating and maintenance of SNF training tools on share point.
Update visual boards
Tally survey Monkey results and create routine summaries of results
Assist with audit reports
Run reports for case selection
Answer SNF 800 line; check SNF Care Coordination mailbox daily and route messages.
Provide SNF members with basic information to assist in accessing appropriate services
Log into SNF Enhanced Care telephone and check messages and route as necessary.
Provide support which may include all of the following task types: agenda creation, document synthesized meeting minutes, create and track reports, creation of departmental tools and processes, ordering departmental supplies, booking travel and conferences, meeting scheduling and logistic setting. Record PTO days off for staff members.
Other support duties as assigned, including draft and review of internal and external communications, creation of meeting materials, and other responsibilities necessary to support department.
Required Experience
Minimum of 3 years of health care experience
Excellent problem solving skills
Results-oriented
Self-directed
Demonstrated effectiveness with written and oral communications
Agile and adaptable
Outstanding interpersonal skills
Organizational Astuteness
Multitask and ability to prioritize and problem solve using critical thinking.
Process Improvement
Medical terminology
Skills in Microsoft word, excel, and power point
Working knowledge of laser printers, copiers, and fax machines
Preferred Experience
Proficiency in creating presentations, spreadsheets, and process flow diagrams
Ability to synthesize detailed, complex information
Experience with Case Management
Required Education
Bachelor’s degree in Clinical Field, Health Administration, Management Information Systems, Business Administration, Communications, or related field, or equivalent experience.
Additional Information
Salary: $70,000 - $80,0000 Annual
Hill Physicians is an Equal Opportunity Employer