Infrastructure Strategy Student Assistant 

Infrastructure Strategy Student Assistant

100% Remote within California, Must reside in California  

We are seeking an Infrastructure Strategy Student Assistant to join FoundationCCC in its mission of benefiting, supporting, and enhancing the California Community Colleges—the largest and most diverse system of higher education in the nation. Together, we are building stronger communities by getting students and colleges the resources they need to succeed and expanding pathways to economic and social mobility across California. Join us as we continue this important work to uphold the value of community colleges in building a brighter future.  

What You’ll Do 

The Infrastructure Strategy (IS) Student Assistant is primarily responsible for providing administrative assistance and day-to-day support to the Infrastructure Strategy Department and other back-office teams. The IS Student Assistant will perform a wide variety of functions to support the department's activities, including, but not limited to, projects following the project lifecycle for back-office teams and other adjacent departments and programs as needed.  The IS Student Assistant will support the HR Department with meeting organization. Partners with the Communications team around intranet process improvement and SharePoint design. Provide services while delivering excellent customer service, accuracy, responsiveness, and positive relationship building in a fast-paced environment. Effectively collaborate with other Foundation departments and program areas to help meet the goals of the Infrastructure Strategy department.

• Triage support for JIRA IS Help Desk tickets for all back-office departments.  

• Supports the coordination and manage action items and follow-ups from meetings, ensuring timely completion and communication with necessary stakeholders. 

• Supports notetaking during various meetings, ensuring accurate capture of decisions, action items, and key takeaways.  

• Review and refresh projects in both task management platforms and spreadsheets developing processes and structures to help track day-to-day projects and key project deliverables and milestones.  

• Supports the IS Team in providing capacity related to project management, process improvement, administration around key cross-functional projects, including:  

• Strategic planning 

• Change Management 

• Infrastructure communications  

• Document library oversight related to workgroups and SharePoint 

• Actively participate in project related workgroups, IS projects, and audits.  

Attributes for Success  

• Must be a currently enrolled student at a higher education institution.  

• High School diploma or GED required.  

• Minimum one (1) year of experience in a customer service-oriented environment required; office environment preferred.  

• Must be currently enrolled at an accredited College or University and carrying a minimum of six (6) semester units or nine (9) quarter units and a minimum of 2.0 GPA.  

• Majoring in Organizational Leadership, or a business-related field preferred.  

• Previous experience in project management preferred.  

• Outstanding written and verbal communication skills, with a proven ability to communicate effectively with a range of audiences, from C-suite professionals to inexperienced youth. 

• Ability to maintain confidentiality when representing the Infrastructure Strategy Department and the Foundation professionally.  

• Ability to read, analyze, and interpret project charters.  

• Experience with project management tools such as Asana is a plus.  

• Ability to prepare, proofread, interpret, distribute, and maintain specified routine and complex documents.  

• Exhibits the strong ability to prioritize tasks and efficiently manage time to meet deliverables.  

• Strong initiative and follow-through skills.  

• We’re recruiting for mission-driven, passionate, equity-minded individuals with a strong desire to impact and change people’s lives for the better 

• Innovation, creativity, collaboration, and entrepreneurship are encouraged as employees work to achieve organizational goals 

• FoundationCCC blends the impact of a non-profit, the culture of an entrepreneurial start-up, and the scale of a state agency 

What we Offer 

FoundationCCC is fully committed to a “remote-first” philosophy, and recruits and hires talent across the state in fully remote positions, where virtual work is possible. Our headquarters are located in Downtown Sacramento, just blocks from California’s State Capitol.  

Benefits 

• Paid holidays  

• CalPERS retirement program and optional 403(b) and 457 Retirement plans 

• Tuition reimbursement 

To see the full job description, please email jobs@foundationccc.org.