Who We Are
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
The Role
Infrastructure Specialists at Kyndryl are project-based subject matter experts in all things infrastructure – good at providing analysis, documenting and diagraming work for hand-off, offering timely solutions, and generally “figuring it out.” This is a hands-on role where your feel for the interaction between a system and its environment will be invaluable to your team.
There are two halves to this role: First, contributing to current projects where you analyze problems and tech issues, offer solutions, and test, modify, automate, and integrate systems. And second, long-range strategic planning of IT infrastructure and operational execution. This role isn’t specific to any one platform, so you’ll need a good feel for all of them. And because of this, you’ll experience variety and growth at Kyndryl that you won’t find anywhere else.
You’ll be involved early to offer solutions, help decide whether something can be done, and identify the technical and timeline risks up front. This means dealing with both internal client expectations and other internal challenges – in other words, there are plenty of opportunities to make a difference, and a lot of people will witness your contributions.
This is a project-based role where you’ll enjoy deep involvement throughout the lifespan of a project, as well as the chance to work closely with Architects, Technicians, and PMs. Whatever your current level of tech savvy or where you want your career to lead, you’ll find the right opportunities and a buddy to support your growth. Boredom? Trust us, that won’t be an issue.
Your future at Kyndryl
There are lots of opportunities to gain certification and qualifications on the job, and you’ll continuously grow as a Cloud Hyperscaler. Many of our Infrastructure Specialists are on a path toward becoming either an Architect or Distinguished Engineer, and there are opportunities at every skill level to grow in either of these directions.
Who You Are
You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.
Required Technical and Professional Experience
• Solid experience in network automation, including: Automation platforms (NetBrain): Dynamic Maps, Runbooks, Executable Maps, Qapps, Python Script Nodes, CLI Parser. Python: scripting for automation tasks, integration with NetBrain APIs, and CLI logic abstraction. Ansible: development of playbooks, roles, Jinja2 templates, and orchestration via Ansible Tower/AWX
• Knowledge of Infrastructure as Code (IaC) and DevOps practices, including CI/CD pipelines for network provisioning
• Strong understanding of network infrastructure and protocols, including:
Cisco, Juniper, and Palo Alto environments
• Protocols: BGP, OSPF, EIGRP, STP, VLANs, VXLAN, VRFs
• Integration with enterprise tools, such as: ServiceNow, ScienceLogic, Infoblox, Dynatrace. Version control using Git
• Operational management skills, including: Configuration audits, backup management, and security compliance
• Reducing manual efforts through workflow-based automation
• Bachelor's degree
• Advanced English proficiency (spoken and written)
Preferred Technical and Professional Experience
• Experience in multi-vendor environments: Cisco IOS/XE/XR, ASA/FTD, Palo Alto Pan-OS/ION, Juniper JunOS
• Knowledge of SDN and hybrid architectures: Cisco ACI, Palo Alto SD-WAN
• Relevant certifications: Data Center: CDCP, DCDA. Energy & Sustainability: EPRO. Business Continuity: BCM. Operations: OPRO
• Experience with additional tools: Riverbed NetProfiler, ThousandEyes, Cisco Catalyst Center
• Ability to train and enable teams in automation and new tools
Being You
Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.
What You Can Expect
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
Get Referred!
If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.