Montrose Environmental Group

Infrastructure Manager

USA-CA-Irvine-Park Plaza Full time

ABOUT YOU

Are you passionate about joining an inclusive work environment, committed to leading new ideas and pathways, and delivering value? If the answer is, “Yes!” then we have an exciting career opportunity!

We’re seeking a high-impact, well-rounded Infrastructure Manager to lead the evolution of our endpoint management solutions. In this role, you’ll collaborate with business users, consultants, internal teams, and vendors to design and maintain resilient infrastructure systems that support our global operations. For this role there is a strong preference for candidates based in Orange County, CA.

We have over 80 offices across the United States, Canada, Europe and Australia and are approaching 3,500 employees – all ready to provide solutions for environmental needs.

WHAT WE CAN OFFER YOU

Our Mission is: To help protect the air we breathe, the water we drink, and the soil that feeds us, and is supported by our Principles: We Value Our People, We Value Our Community, We Value Our Clients, We Value Our Shareholders. We care for the well-being of our people and offer:

  • Mentorship and professional development resources to advance your career

  • Direct exposure to our industry’s leading experts who are solving the world’s toughest environmental challenges

  • An entrepreneurial environment where you can learn, thrive and collaborate with talented colleagues

  • Competitive compensation package: annual salary ranging from $130,000 to $160,000, commensurate with accomplishments, performance, credentials and geography

  • Competitive medical, dental, and vision insurance coverage

  • 401k with a competitive 4% employer match

  • Progressive vacation policies, company holidays and paid parental leave benefits to ensure work/life balance

  • A financial assistance program that supports peers in need, known as the Montrose Foundation

  • Access to a student loan planning tool to optimize your student loan payoff plans and compare student loan rates with lenders.

A DAY IN THE LIFE:

We are seeking a strategic, hands-on highly skilled Infrastructure Manager to lead our global IT infrastructure operations with a focus on endpoint management, cloud services, security, and cross-functional leadership. This role is ideal for someone with 5–8 years of progressive technical leadership experience, deep knowledge of modern IT environments, and a proven track record of people management, vendor collaboration, and service excellence.

The ideal candidate is a proactive, people-first leader who brings technical depth across Fortinet, Microsoft 365, Intune, Azure/AWS, and vulnerability management, with the ability to drive innovation, standardization, and business alignment.

The Infrastructure Manager’s day revolves around leading a global IT team to ensure the stability, security, and performance of the organization’s infrastructure. You start by reviewing system health dashboards, security alerts, and key performance metrics and collaborate with cross-functional teams on strategic initiatives, such as cloud optimization, M&A integrations, or endpoint security improvements while balancing people management, budgeting, and high-impact project delivery.

Reporting directly to the Head of IT Operations you will lead the global IT Infrastructure team to deliver and support a reliable and cost-effective service across all support systems.

  • Establish and maintain a robust governance and operational framework to ensure consistency, quality, and efficiency across infrastructure functions

  • Lead the strategic planning, execution, and continuous improvement of IT infrastructure services in alignment with corporate goals

  • Manage a high-performing global team responsible for endpoints (macOS, Windows), collaboration tools, cloud infrastructure, and SaaS solutions

  • Oversee device lifecycle management, software asset management, and endpoint security using tools like Intune, JAMF, and Microsoft AutoPilot

  • Direct cloud infrastructure operations across Azure and M365, including identity, compute, storage, and network services

  • Own and evolve endpoint and infrastructure security practices, including vulnerability management, patching, and secure workspace solutions

  • Lead infrastructure components of cross-functional projects and M&A initiatives, ensuring scalability, compliance, and integration success

  • Build strong relationships with internal stakeholders and vendors to align technology solutions with business needs

  • Develop and track key performance indicators (KPIs), service level agreements (SLAs), and operational metrics using tools like Jira, ServiceNow, or Zendesk

  • Manage infrastructure budgets, vendor contracts, and delivery partnerships to ensure service excellence and cost-effectiveness

  • Stay current with industry trends, emerging technologies, and best practices to guide continuous improvement and innovation.

  • Support hiring, training, career development, and mentorship of infrastructure and end user computing teams

Specific responsibilities of the position include but are not limited to:

  • Managing the day-to-day operations, including, installations, upgrades, maintenance, project tasks within the IT Infrastructure team

  • Managing the IT Infrastructure staff by recruiting and training employees, communicating job expectations and monitoring performance

  • Monitoring daily operations, including server hardware, software, and operating systems and generating report to demonstrate performance

  • Testing, troubleshooting, modifying information systems and coordinating technology installations, upgrades and maintenance

  • Selecting and purchasing new and replacement hardware and software, when necessary

  • Ensuring all IT activities are performed within the parameters of applicable laws, codes and regulations

  • Evaluating technology risks to develop a network disaster recovery plan and backup procedures

  • Keeping up to date with advances in technology and industry best practice

  • Demonstrating a deep technical and strategic understanding of the IT Services and Operations delivered

  • Solving complex and diverse problems by continually re-evaluating new and/or conflicting factors

  • Managing internal and external communications and being the primary contact of escalation for assurance functions and the business

YOUR EXPERTISE AND SKILLS

  • Bachelor’s degree or equivalent experience in IT or related field

  • 5–8 years of experience managing IT infrastructure in complex, global enterprise environments

  • Effective people management and leadership skills with a focus on mentoring and team development

  • Hands-on experience with:

    • Microsoft 365, Intune, JAMF, Windows/macOS endpoint management

    • Fortinet (firewalls, SD-WAN, VPNs)

    • Cloud platforms: Azure and/or M365 (both preferred)

    • Network technologies (LAN/WAN, VPN, firewalls)

    • Vulnerability management tools and practices

    • DevOps/Infrastructure as Code (IaC) tools like Terraform (preferred)

  • Proven experience defining KPIs, SLAs, and driving service improvement initiatives

  • Experience managing vendor relationships, support contracts, and third-party service delivery

  • Experience in ITIL processes: service performance management, issues management, service level management

  • Experience with implementing and maintaining effective data protection services, including security, backups and disaster recovery

  • Experience with hybrid environments including on-premises and cloud services

  • Strong communication/collaboration skills and ability to build and maintain productive relationships with customers, subordinates, peers and senior management

  • Ability to work under pressure and managing conflicting priorities.

Certifications Required / Strongly Preferred:

  • Fortinet NSE 4+

  • Microsoft Certified: Endpoint Administrator Associate or M365 Enterprise Admin

  • Azure Administrator / Solutions Architect certification

  • ITIL Foundation (preferred)

  • Security+ / CISSP / CISM (preferred)

  • Experience with SCCM / MECM in co-management scenarios.

  • Experience in environments with compliance and regulatory requirements (e.g., ISO, GDPR, HIPAA).

  • Exposure to Intune for Education or Frontline Worker deployment

The above statements are intended to describe the general nature of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of employees so classified. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact 949-988-3500 or careers@montrose-env.com for assistance.

MAKE THE MOVE TO ACCELERATE YOUR CAREER

We are going to be blunt – the way we work may not suit everyone. We are a fast-paced, entrepreneurial, dynamic and high-growth company. You will be expected to work with significant autonomy, at the same time you will have plenty of guidance and support from passionate and talented colleagues. Therefore, if autonomy, the desire to be part of a winning team and professional challenges attract you, we could be the perfect match.

Want to know more about us? Visit montrose-env.com!

Montrose is an Equal Opportunity Employer. Montrose is committed to recruiting and hiring qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status. Montrose is committed to providing access and reasonable accommodation in its employment for individuals with disabilities.