Information Security Specialist

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Technology Solutions

Pay Details:

$91,200 - $136,800 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

This role will work as part of the Technology Operational Resilience (TOR) team within Enterprise Protect. The function of TOR is to ensure TD is ready and able to effectively prepare, prevent, respond and recover from any issues that would impede TD's ability to deliver services to its employees and customers.

Job Description:

The Exercise Program Facilitator should have a deep understanding of Cyber Exercises as well as strategic and administrative skills that help track metrics and program milestones. They support the overall success of the program in carrying out the vision of the Program Manager as well as coordinating with the team of Exercise Planners. This role helps ensure that the program deliverables are of the highest quality and follow playbooks and templates. They are a critical partner in how to manage the various aspects of people, processes, and technology to deliver best outcomes for the team of Cyber Exercise Planners (see below). Applicants should have a proven track record of being able to navigate successfully across organizational lines, a foundation of cyber security knowledge and demonstrated performance at managing complex systems with technology solutions and optimized recommendations for how to do things better.

Exercise planners are key components in the organization’s strategy to improve cyber preparedness and reduce risk. Cyber Exercise Planners contribute to the training and coordination between various cyber security and technology organizations and the Bank's lines of business. Exercise Planners design, develop, facilitate and evaluate cyber exercises, working with various technology and cyber security defense teams as well as Business Information Security Officers. Exercise planners work to formally assess the current level of resilience for applications hosted within TD and hosted/provided via third parties using a standardized methodology and framework and identify cyber risks, design threat scenarios, identify key stakeholders and participants, and execute the exercise against the planned scenarios. Exercises range from discussion-based to operations-based exercises, to include range-based exercises.  Planners will be expected to work in a dynamic, fast-paced environment to design multiple exercises on a yearly plan. Planners will receive broad exposure across multiple organizational units and levels of leadership.

This leader will work with Exercise Planners who are working across various technology teams and areas to formally assess the current level of resilience for applications hosted within TD and hosted/provided via third parties using a standardized methodology and framework.

Team responsibilities include:

• Work across technology, cyber and business areas to support the development of remediation and implementation plans for identified gaps and opportunities
• Work with technology owners to identify operational resilience risks in system design, operations and/or architecture
• Collaboratively develop options to reduce identified resilience gaps and measure progress
• Leverage industry relationships to understand best practices in technical resilience
• Develop and assess measures of operational resilience that allow appropriate risk visibility and management
• Drive identification and development of standards to increase TD's technology resilience
• Design and implement approaches to identify, measure and improve resilience in key areas such as technology concentration risk, third party provider risk, cloud risk, etc.

Job Requirements:

Required Skills:

• Have a foundational understanding of information technology and security concepts
• Have a foundational understanding of exercise and test concepts used to evaluate staff skill levels, operational risk and security effectiveness
• Ability to capture actions taken by the exercise participants through direct observation, monitoring of communications between participants and direct interaction with participants. Analyze the data and provide realistic and insightful conclusions
• Ability to improve executive level summaries aimed at driving action and demonstrating success
• Have a strong sense of teamwork that enables you to work with peers and various levels of management
• Effective written and oral communication skills in both group and individual settings
• Ability to facilitate and create consensus for proposed improvements across a variety of challenges
• Proven record of being able to navigate successfully across organizational lines
• Ability to track and communicate milestones and metrics of a complex program for a variety of audiences in a variety of formats
• Excellent organizational and analytical skills with an ability to prioritize conflicting tasks and handle multiple work efforts in a fast-paced environment
• The ability to support the success of multiple project managers so that they can manage multiple projects that deliver expected results on-time across standard milestones and in alignment with multiple Stakeholders' desired outcomes, adapting as required
• Experience in an operations or administrative focused Information Security role
• Familiarity with metrics and outcomes important to Information Security policies, mandates and Executives
• Understanding of a variety of technology solutions for storing and sharing information

Desired Skills:

• Project Management proficiency: Manages planning and delivery of program milestones, ensures design and development follows processes, identifies and escalates issues and risks, develops high quality deliverables and manages exercise lifecycles with a team of Exercise Planners
• Bachelor’s degree in Information Technology (or a Technology and/or Administrative focused discipline)
• Program Management / Information Security focused certifications
• Office or other technology solution certifications
• Demonstrated understanding of the design, development, conduct and evaluation of exercises
• Understanding of the cyber threat landscape with knowledge of emerging technologies and trends
• Knowledge of and experience working in finance sector linked information security collaboration groups
• Experience in Business Intelligence and data visualization
• Familiarization with Jira

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
 

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet