IN-Associate – Workday Security Functional Expert – IT Services Co. _ IFS – PAN India

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

Operations

Management Level

Associate

Job Description & Summary

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.

In ServiceNow consulting at PwC, you will gain extensive experience in ServiceNow applications and assist clients in optimising operational efficiency through analysis, implementation, training, and support tailored to ServiceNow software.

Why PWC

At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us.

At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations.

Job Description & Summary:  

We are looking for a dedicated Workday Security Functional Expert to join our team, who will be responsible for configuring, maintaining, and optimizing the Workday Security module. The ideal candidate will play a crucial role in ensuring the security and efficiency of Workday functionalities through excellent troubleshooting and stakeholder management skills.

Responsibilities: 

• Maintain and optimize Workday Security configuration, tenant setup, and business processes.
• Configure security roles, security groups, document visibility, IP Whitelisting, SSO setup, and proxy policies.
• Manage security keys, and control access to reports, data visibility, and Workday features.
• Conduct mass uploads using EIBs, track user activity, and handle mass operations management tasks, including data purging and migrating configurations between tenants.
• Collaborate effectively with diverse stakeholders to gather requirements and communicate security capabilities.
• Identify, diagnose, and resolve complex security-related issues in Workday, recommending and implementing solutions.
• Ensure confidentiality, integrity, and availability of Workday systems aligning with industry standards.

Mandatory skill sets: 

• Experience with Workday Security configuration and management.
• Good understanding of core ITIL processes (Incident Management, Change Management, Problem Management, etc.) and information security and data protection standards
• Experience in customer support using ticketing systems; knowledge of SLAs and support KPIs
• Excellent stakeholder management and communication skills.
• Completed Workday training and earned PRO/Partner Certification in the area of expertise.

Preferred skill sets: 

• Demonstrate an understanding of business operations within a large multinational organization, including factors such as time zone variations, cultural diversity, and collaboration among team members across multiple locations
• Comfortable working independently or as a part of a team

Years of experience required: 

4+ yrs 

Education qualification: 

Any UG/PG 

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required: Bachelor of Engineering

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

ServiceNow Service Catalog

Optional Skills

Accepting Feedback, Active Listening, Agile Methodology, Application Security, Communication, Configuration Management (CM), Cybersecurity, Emotional Regulation, Empathy, Enterprise Architecture, Human Resources (HR) Consulting, Inclusion, Intellectual Curiosity, IT Change Management, Optimism, Risk Compliance, ServiceNow Customer Service Management (CSM), ServiceNow Ticketing Tool, Teamwork, Well Being

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date