JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

IFM Asset Program Manager

The IFM Asset Program Manager oversees facility and asset condition assessments across the client's bank branch and café portfolio while managing capital planning initiatives and asset data quality. Key responsibilities include reviewing facility inspections (emphasizing mechanical equipment), developing cost estimates, supporting budget development for operational expenses and capital investments, auditing CMMS asset data for accuracy, and analyzing data trends to predict equipment failures.

This role requires exceptional client service and communication skills, serving as the bridge between technical facility assessments, capital planning, and executive reporting. The position demands collaboration across multiple JLL teams and combines technical facility expertise with strong analytics to translate complex data into actionable insights while achieving financial targets.

This role is hybrid and you need to be based near one of our campuses in either Richmond, VA or Dallas, TX. You will travel to the facility weekly.

Here is some of your day:

Facility Management & Compliance: Manage and support identification of maintenance projects for facilities/grounds, ensuring services execute consistently with client's global standards, professional brand image, and compliance with applicable local laws, rules, and regulations.
Innovation & Process Improvement: Lead, develop, and implement innovative programs, processes, and procedures that reduce costs, increase efficiency, productivity, or quality and/or reduce risk by working closely with the Facility Management field team and client.
Capital Planning & Financial Management: Develop rough order of magnitude estimates for 5-year capital planning and deliver comprehensive financial planning including preparation and management of expense and capital budgets, variance tracking, and upholding all fiduciary duties.
Program Development & Policy Management: Plan, develop, implement, and maintain programs, policies, processes/procedures, and playbooks for systems/users within the service line, including establishing appropriate controls.
Site Assessment & Governance: Provide governance over periodic interior and exterior site assessments, documenting facility conditions and integrating with additional service lines to ensure functional, comfortable, compliant, energy efficient, and attractive facilities within approved operating budgets.
Reporting & Data Analytics: Develop and execute appropriate reporting routines to support platform, region, account, and client goals; regularly review and audit asset data in CMMS platform; run reporting on reactive work order data to analyze failure trends and common issues.
Client Relationship & Team Collaboration: Manage client relationships including timely response to requests, setting appropriate expectations, leading initiatives to successful completion, and working collaboratively within facility management team to deliver integrated services across all business lines.
Continuous Improvement & Technology Utilization: Engage in continuous improvement culture by leveraging business intelligence, adopting best practices, utilizing mapping technology and scheduling tools for cost-efficient operations, and working with CMMS administration team to ensure accurate asset tagging and data management.

Here is who we are looking for:

3+ years facility / property management / assessment / operations experience or in a related field with demonstrated ability to exercise proper judgment
Knowledge of standard commercial real estate, business and accounting practices • Understanding of financial impact of building concerns (expense and capital planning)
Strong understanding of Facility Management concepts and technical knowledge of building systems
Proven track record of excellent internal and external customer service
Exhibits strong interpersonal skills and problem solving ability
Excellent verbal and written communication skills with the ability to communicate professionally
High degree of innovation with the ability to work with minimal supervision in a fast paced environment
Strategic user of business intelligence, data, reporting & analytics to drive efficiency
Advanced skills in Microsoft Office Suite and Google Suite

Pay $83,000-100,000 with a 10% targeted bonus of the annual salary

Schedule: Monday - Friday day shift

Location:

On-site –Dallas, TX, Richmond, VA

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.