THE ROLE
As the Operations and Testing Administrator, you will play a vital role in supporting administration and operations of Macquarie University College, including English language test centre operations.
This varied role includes:
Providing administrative and operational support for teaching teams, projects, activities, and events
Processing payroll including timesheets and responding to related enquiries
Coordinating assessment materials, including preparation, printing and archiving of teaching/ learning resources and examinations
Providing comprehensive administrative support for IELTS/ PTE testing services, including test centre and online platform operations, venue preparation, client support, candidate data management, results processing, website maintenance and general operational requirements
Planning and implementing College engagement activities, managing budgets, maintaining records, stakeholder relationships, logistics and communications
Supporting the coordination and management of teaching and office facilities, resources, equipment and workspace requirements
Contributing to the continuous improvement of administrative systems, processes and procedures
Performing other duties as required and appropriate to this classification
ABOUT YOU
As the successful candidate, you will be capable of establishing effective working relationships with staff at all levels. You will have the confidence and skills to problem-solve, learn new systems and processes as needed, and actively engage in the face-to-face everyday workings of the College.
You will have excellent time management skills, high levels of accuracy and attention to detail, and be highly skilled in the use of the Microsoft suite of products. You will be familiar with learning and teaching organisations and systems, and will be able to maintain confidentiality, discretion, and professionalism at all times.
ABOUT US
Macquarie University College provides local and international students with alternative pathway programs to undergraduate and postgraduate degrees through our accelerated face-to-face learning model. The College delivers Foundation, Diplomas, UniReady and Masters Qualifying programs, English language programs, and operates the IELTS and Pearson Testing Centre on campus. This is an exciting opportunity to join a dynamic team committed to supporting student success.
TO APPLY
To be considered for this full-time position, please apply online with your resume as well as a cover letter (maximum 2 pages) outlining what you will bring to the role, and how your experience aligns with the selection criteria below.
Essential Selection Criteria
Degree and/or equivalent experience in business administration or similar discipline
Demonstrated organisational and office administration skills in fast-paced, high-volume education environments
Excellent customer service and stakeholder engagement abilities
Proven ability to maintain confidentiality and handle sensitive information appropriately
Excellence in managing multiple priorities and meeting deadlines
Advanced computer proficiency including MS Office and experience with HR/finance systems
Desirable Selection Criteria
Experience in higher education administration and/or English language testing (IELTS/ PTE) administration.
*** The successful candidate may be required to undergo a Qualification Check.
For enquiries about the role please contact Jessica McCarthy, Operations and Testing Team Leader at Jessica.mccarthy@mq.edu.au
Submission of Applications Open Until: Wednesday, 26 November 2025 at 11:59 p.m. (AEDT).
Please note that interviews are expected to be held on the first week of December 2025
*** Applications will be reviewed on a rolling basis, and we reserve the right to progress or decline an application prior to the application closing date. We also reserve the right to close the advertisement early if a sufficient number of qualified applicants is received- early applications are encouraged.
If you're already part of the Macquarie Group (MQ University, U@MQ, MQ Health, MGSM), you'll need to apply through your employee Workday account. To apply for this job: Login to Workday and go to the Careers App > Find Jobs.
Applications Close:
26/11/2025 11:59 PM
A Place Where You Belong
At Macquarie, we believe diversity makes us stronger, inclusion drives our success, and belonging inspires us to do our best work. We are proud to foster a community where different backgrounds, identities, and experiences are valued, and where our people are empowered to thrive through supportive leadership, shared responsibility, and a deep commitment to genuine care and respect for our community. Find out more about our vision for a truly inclusive workplace in our Diversity, Inclusion and Belonging Framework.
Flexible Work
At Macquarie, we believe by providing flexibility in when, where and how work is done, we can support our staff to manage their personal commitments, while optimising their work performance and contributions to the University. See how we lead in flexible work to enable an outcome focused and inclusive workplace. To learn more about our culture and hiring process, visit our Jobs at Macquarie page.