i-Tech - Account Executive

JOB DESCRIPTION

Join the i-Tech team as an Account Executive and embark on a rewarding career where your skills and dedication are highly valued. Reporting directly to the Director of Sales & Business Development, you will be responsible for managing client relationships, identifying opportunities to grow accounts, and ensuring client satisfaction by delivering security solutions tailored to their needs.  You will act as the primary point of contact for your assigned accounts and play a pivotal role in driving revenue growth.

At i-Tech, we pride ourselves on a company culture that is committed to excellence, reliability, integrity and collaboration, fostering an environment where you can thrive and grow professionally. Apply today and become a crucial part of our committed and innovative team.

i-Tech Security and Network Solutions is based in Clemmons, NC. One thing our team at i-Tech focuses on daily is providing our customers with immediate responses and same-day resolution to critical and emergency issues. Our team members at i-Tech are handpicked to ensure our company continues to grow in a positive direction, which we continue to do year after year.

COMPENSATION AND BENEFITS

• Competitive base salary
• Performance-based incentives and uncapped sales commissions
• Medical, dental, and vision
• Paid time off and holidays
• Company vehicle

WHAT YOU WILL DO

• Client Relationship Management:
  Build and maintain strong, long-lasting relationships with clients by understanding their needs and ensuring satisfaction.
  Serve as the primary point of contact for assigned accounts.
• Account Growth:
  Identify new opportunities within existing accounts to upsell or cross-sell products and services.
  Develop and execute strategic plans to achieve revenue targets.
• Sales and Negotiations:
  Present and pitch company products or services to clients.
  Negotiate contracts, close deals, and ensure client expectations are met.
• Project Coordination:
  Collaborate with internal teams (e.g., marketing, production, customer support) to deliver solutions and ensure seamless client onboarding.
  Monitor project timelines and budgets, ensuring customer engagement.
• Reporting and Analysis:
  Track and report account metrics, including client satisfaction and revenue performance.
  Prepare and present periodic performance reviews to clients.
• Market Research and Insights:
  Stay informed about industry trends, market changes, and competitors to provide strategic insights and recommendations to clients.

YOU SHOULD HAVE

• License: Must possess an unrestricted and valid driver’s license with a clean driving record.
• Education: Bachelor’s degree in business administration or related field preferred, but not required.
• Experience: 1-3 years’ proven experience as an account executive, sales representative or similar role in the security integration industry.
• Skills: Strong understanding of sales and account management principles; excellent communication, negotiation and interpersonal skills; ability to manage multiple accounts/priorities simultaneously; proficiency with CRM software and Microsoft Office.
• Certifications: ASIS PSP or similar, and OEM certifications are a plus.

LOCATION

i-Tech is seeking additional sales support in Charlotte or Raleigh, NC. This is a remote, territory-based position. Additionally, there may be opportunities to travel out of the region (via car or plane) to support customers and/or contractors across the country; these instances are rare.

i-Tech Security and Network Solutions is an equal opportunity employer and will not discriminate in recruiting, hiring, training, promotion, transfer, discharge, compensation or any other term or condition of employment on the basis of race, religion, color, age (over age 39), sex, national origin, or on the basis of disability if the employee can perform the essential functions of the job, with a reasonable accommodation if necessary. Any employee who is aware of discriminatory conduct or who has any concern about a possible violation of this policy should immediately report the conduct or concern to his or her supervisor, designated human resource personnel or any corporate officer.