Support Center - Irving
The Group Human Resources Business Partner - Field manages and coordinates programs, policies and priorities of Michaels stores organization for their assigned division and support center department(s). The HRBP assists in sourcing and retention strategies, performance management review, training initiatives, conflict resolution, management development and employment policies and practices. In addition, the HRBP also advises store, district, and regional management regarding employee relations and HR policies and procedures.
Major Activities
HR Business Partner:
- Builds and cultivates effective relationships with respective business leaders by meeting regularly and providing insight and guidance to maximize team performance.
- Provides leadership and support to managers and team members on policy interpretation and other associate relations matters, including performance management and training needs
- Develops thoughtful, integrated approaches to promote diversity and inclusion in talent attraction, development and retention
- Coaches business leaders on key organizational and management issues
- Analyzes metrics on turnover, engagement and other business related data to develop effective strategies and plans to attract and retain team members.
- Leads department leadership through engagement program throughout the year including Engagement Survey, action planning, and pulse surveys.
- Develops change management plans and manage stakeholders before and after changes take place.
Succession Planning:
- Partners with department leadership to drive succession planning programs throughout the year – including talent reviews, bench planning, high potential development, and talent calibration.
- Ensures effective succession plans are implemented and executed.
- Partners with leadership to assess team member development needs and educate leaders on best options to improve performance and potential.
- Partners with talent development team to identify opportunities and deliver training in support of strategic goals and team member development.
Team Member Relations:
- Works collaboratively with the store, district and regional leadership teams to resolve manager and team member dissatisfaction by identifying root causes of team member concerns, evaluating and offering possible courses of action, and provide advice, guidance and direction for resolution.
- Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partner with the legal department as needed/required.
Performance Management:
- Leads stores leadership through performance management lifecycle including appraisals, performance calibration, merit increases and objective setting.
- Provides day-to-day performance management guidance and coaching to leadership.
- Provides insights to recruiting team on position requirements.
Other duties as assigned
Minimum Knowledge/Skills/Abilities
Minimum Education
- Bachelor’s degree in Human Resources, Business or related field required
Minimum Special Certifications or Technical Skills
Minimum Type of Experience the Job Requires
- 7 years experience in HR Generalist or HR Leadership role
Other
- Must be people oriented and results driven
- Ability to build and effectively manage interpersonal relationships at all levels of the organization, including executive levels
- Be able to work independently and exercise excellent judgment, as well as be an active member of both the store leadership and HR teams.
- Ability to analyze data, make recommendations and develop and execute plans in support of organizational goals and objectives
- Proven ability to work independently on a variety of responsibilities and projects
- Must possess a very high degree of discretion and confidentiality
- Excellent written and verbal communication skills including facilitation skills.
- Ability to multitask
Preferred Knowledge/Skills/Abilities
Preferred Education
Preferred Special Certifications or Technical Skills
- SHRM PHR certification
- Familiarity with Workday
Preferred Type of Experience the Job Requires
- Experience working for a retailer or other multi-unit, national business
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com.
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit www.michaels.com.
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).
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