Job Type:

Permanent

Department:

Salary:

$61,782.00 - $77,228.00

Close Date (closes at 12:00 am on date noted below):

November 18, 2025

Hours per Week:

35

Openings:

1

Position Summary

Reporting to the Director, Human Resources, this position is responsible for providing a wide variety of services within the Human Resources Division including administrative and program support, HRIS Administration, records management, reporting, and delivering exceptional customer service to internal external stakeholders.

Major Job Responsibilities

• Responsible for accurate data entry and document management, including the processing and updating of employee records and related workflow management within the HRIS (Workday) 

• Assists in troubleshooting HRIS system issues and provides support to users as required

• Participates in the implementation of new HRIS modules, system enhancements or upgrades

• Develops, runs and maintains HR reporting and metrics on a recurring and ad-hoc basis as required; performs regular reviews of HR data to help identify trends and/or potential areas of interest

• Provides support for HR processes such as performance management and time-off reporting, ensuring accurate records are maintained within the HRIS

• Ensures integrity of HR information and practices continuous improvement in data collection and utilization

• With a strong customer service focus, acts as the first point of contact for general HR related inquires from the public and staff

• Prepares correspondence, processing confidential reports and documents, orders supplies, arranges meeting, prepares agendas and takes minutes as required

• Coordinates and conducts filing of hard and soft copy documents to ensure accurate, organized and up to date records management

• Coordinates and processes various invoices for the HR division

• Manages training records within the online learning software(s) and troubleshoots issues

• Supports the coordination of staff training and related logistics as well as the delivery of programs and events 

• Provides backup support to the areas of recruitment, onboarding and benefit administration as required 

Education & Experience

• Post-secondary degree/diploma in Human Resources or Business Administration

• Minimum of one year experience in a human resources/office setting

• Experience working with an HRIS (Workday preferred), including data entry and validation, reporting and troubleshooting support is considered an asset

• Proficiency in Microsoft Office Suite of products, including Outlook, Word, PowerPoint and advanced understanding of Excel (formulas, graphs and data management analytics)

• Excellent customer service, communication and interpersonal skills

• Strong organizational and time management skills with the ability to multi-task without compromising quality

• Attention to detail is essential

• Ability to respond to sensitive and confidential matters with diplomacy and tact

• General knowledge of employment and human rights legislation

Interested applicants should apply online at www.milton.ca under the Employment Opportunities section. The job posting closes at 12:00 am on November 18, 2025. Interested applicants, please ensure to apply by 11:59 pm on Monday, November 17, 2025.

If you are currently employed with the Town of Milton, please apply internally through the Jobs Hub app of your Workday account in order for your application to be processed as an internal applicant.

In accordance with the Freedom of Information and Privacy legislation, applicant information is collected under the authority of the Municipal Act and will be used strictly for candidate selection.