HR Specialist (m/f/d)

Join Us as a HR Specialist – Payroll, HR Admin & Employee Experience!



In this role, you will have the opportunity to expand your HR expertise across a variety of HR administration areas within an international corporation that provides BPO solutions to world-renowned clients.

You will thrive in a truly multinational environment, benefit from a positive and supportive workplace culture, and receive continuous guidance from experienced HR colleagues.

Job title:

HR Specialist (m/f/d)

Job Description:

What you will be doing:

• Managing HR administration throughout the entire employment lifecycle, including recruitment, employment continuity, and terminations.
• Administering employee benefits and ensuring accurate, up-to-date personnel files.
• Processing payroll and managing all related tasks, including coordination with payroll providers and ensuring compliance with statutory requirements.
• Overseeing the administration and processing of working schedules, ensuring alignment with business needs and legal requirements.
• Providing day-to-day HR support to employees and managers, including guidance on local labour law, staffing, compensation, attrition, succession, and employee relations.
• Delivering HR training sessions for both new joiners and current employees.
• Cooperating with external vendors, such as payroll providers, and liaising with legal experts as required.
• Preparing personnel administration reports and analysing HR trends and metrics to inform action plans and policies.
• Driving HR initiatives across the employee lifecycle, including annual salary reviews and exit interviews.
• Managing and resolving complex employee relations issues, conducting thorough and objective investigations.
• Supporting management in strategic planning and the development of HR strategies aligned with business needs.
• Collaborating with global HR functions on international projects and preparing both internal and external HR communications.
• Managing the implementation and communication of end policies, ensuring all HR processes and procedures are up to date and compliant.
• Supporting the HR Head and undertaking additional duties as required.

What We’re Looking For:

• 4–5 years of experience as Senior HR Generalist, HR Specialist, or HRBP in fast-paced environments
• Solid knowledge of Bulgarian labour law and Payroll
• Strong command of English and Bulgarian (spoken and written)
• Proficiency in Microsoft Office
• Excellent communication skills and event organisation skills
• Knowledge of HR policies and procedures
• Experience in HR administration and employee full life-cycle
• Familiarity with HR applications and systems
• Strong managers' support – partnering effectively to drive results

What's in it for you?

• Financial stability - competitive salary.
• Stay fuelled and focused – benefit from meal vouchers every month.
• Take care of your health – with supplementary medical insurance.
• Work-life balance that matters – friendly teams, supportive managers, and a positive atmosphere.
• A manager who promises transparency, respect, and 100% support (but no boring days! :)
• International experience every day – collaborate in a diverse, multinational environment (12 different nationalities)
• Inclusive employee networks – join communities that celebrate diversity, where you can connect, share, and learn.

If you’re passionate about people, fluent in Bulgarian and English, and excited to take the next step in your HR journey—we’d love to hear from you!

Apply now and let’s build something great together.

About Capita

Capita is a digital consulting, transformation, and services company. Every day, our colleagues help millions of people by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments, and citizens. We partner with our clients and provide them with the insights and cutting-edge technologies that give them back their time, allowing them to focus on what they do best and making people's lives easier and simpler. We have offices in the UK, Europe, India, and South Africa. Capita is a leading business services provider employing over 34,000 people across the UK, Europe, India, and South Africa.

We are an equal opportunity employer, which means we will consider all qualified applicants regardless of gender identity or expression, ethnic origin, national origin, religion or belief, age, sexual orientation, disability status, or any other protected characteristic. We recruit and develop our people based on merit and passion for improving results, and we are committed to creating an inclusive environment for all employees.

Location:

Sofia

,

Bulgaria

Time Type:

Full time

Contract Type:

Permanent