JOB DESCRIPTION
Ensure day to day operational efficiency of the section
- Keep a diary of appointment and the meetings for Housekeeper.
- Collect and distribute mail, fax….
- Answer Housekeeper’s phone call and write down message when Housekeeper is not available. Type letters, memos and reports for Housekeeper and keep files up to date. Also keep a master file for control purposes.
- Type purchasing requisition and enter them in the control ledger and then file PR with purchase order when it is returned by Purchasing Department, also follow up with Purchasing department.
- Type monthly reports (including inventories store, apartments status, laundry report)
- Type supply requisitions and forward them to Accounts Department.
- Type staff annual leave requests, sick leave report
Contribute to overall operational efficiency
- Keep an up-to-date control book of staff presently working in Housekeeping Dept.
- To secure lost and found items, and to follow up all loan articles to the Tenant, retrieve or replenish as necessary.
- Control petty cash according to Head of Housekeeping/ Assistant Head of Housekeeping’s instructions.
- To ensure proper keys handling, follow key sign out/ in procedure.
- Prepare maintenance request, forward to Engineering. Keep track and follow up on all urgent maintenance requests.
- To answer the telephone promptly and courteously and log all incoming telephone messages.
JOB REQUIREMENTS
- Strong organizational and time management skills.
- Excellent written and verbal communication skills.
- Proficiency in computer applications, including hospitality management software and standard office programs (Word processing, data management). Computer skills: Proficient in office software such as Microsoft Word, Excel, Power Point.
- High level of attention to detail and commitment to accurate documentation.
- Ability to work independently with minimal supervision and as part of a team.
- Professional and courteous demeanor, especially when interacting with guests and staff.
- Physical stamina to stand or sit for extended periods and perform some light lifting if required.
- College or University Degree in Hotel/Tourism Management (advantage)
- Experience of one year or more in a related position.
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BUSINESS SEGMENT
Real Estate
PLATFORM
Operating Division