We are seeking an experienced, motivated Veterinary professional to join our leadership team as the Hospital Manager at VCA Noah's Ark.
As part of the VCA family, you’ll join a network of passionate professionals united by a shared commitment to exceptional patient care and outstanding client service. You’ll be supported by regional leadership, a dedicated medical team, and the nationwide resources of Mars Veterinary Health, all while leading your hospital’s day-to-day operations and driving its continued success.
About the Role
The Hospital Manager will work closely with the Medical Director and the Regional Field Leadership team. The Hospital Manager is responsible for leadership, operational excellence, and business growth. You’ll ensure that the hospital remains a place where pets receive the highest level of care and clients feel valued and understood.
Key Responsibilities
Lead, coach, and develop the veterinary, technical, and client service teams to achieve excellence in medical quality and client experience.
Partner with the Medical Director and Regional Leadership to establish goals, policies, and strategic plans that promote hospital growth and efficiency.
Oversee all aspects of staffing, including recruiting, onboarding, performance management, and team development.
Review financial performance; identify opportunities to increase revenue, manage expenses, and meet or exceed budget expectations.
Foster a positive, collaborative culture that aligns with VCA’s Core Values.
Ensure compliance with medical recordkeeping, safety protocols, and client communication standards.
Represent the hospital and VCA positively within the community and professional veterinary network.
Skills and Qualifications
2–3 years of leadership experience in the veterinary industry, customer service, financial, or business management.
Strong leadership and organizational skills with a proven ability to delegate and achieve results.
Knowledge of marketing, sales, and client retention strategies.
Excellent communication skills, both written and verbal, across diverse audiences.
Friendly attitude and genuine passion for pets and people.
Ability to manage multiple priorities in a fast-paced environment with flexibility and poise.
Why VCA
At VCA, we invest in you. We offer:
Competitive compensation: Salary range: $70,000 – $90,000 per year. Compensation is based on experience and qualifications. This position is also eligible for a performance-based bonus.
Comprehensive benefits package, including medical, dental, and vision coverage.
Generous pet care discounts for your own pets.
Continuing education opportunities and access to a vast network of hospital and regional resources.
The stability and growth potential that comes with being part of Mars Veterinary Health, a global leader in veterinary care.
If you’re ready to grow your career in a supportive, collaborative, and purpose-driven environment, we’d love to meet you.
Join us at VCA Noah's Ark, where your leadership makes a difference every day.
If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.